Marc Shapiro Email & Phone Number
Executive Vice President @ SELECT HOME WARRANTY
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Marc Shapiro Location
- Houston, TX, US
Marc Shapiro Work
- 2022 -now Executive Vice President @
- 2016 -2022 Vice President, Customer Care @
- 2015 -2016 Vice President, Field Service Operations and Contact Center @
- 2001 -2015 Director, Independent Contractor and Vendor Procurement and Management @
Marc Shapiro Education
- Florida Atlantic University - College of Business
Master of Business Administration (MBA) (Business Administration and Management, General)
2014-2016 - Florida Atlantic University
Bachelor of Arts (Criminal Justice)
2004-2008 - Plantation High
Marc Shapiro Skills
- Team Building
- Contract Negotiation
- Customer Relations
- Customer Service
- Negotiation
- Vendor Management
- Vendor Relations
- Microsoft Office
- Performance Management
- Team Leadership
- Leadership Development
- Operations Management
- Leadership
- Process Improvement
- Insurance
- Management
- Customer Satisfaction
- Budgets
- Call Centers
- Training
- Customer Retention
- Strategic Planning
- Forecasting
- Inventory Management
- Account Management
- P&L Management
- Business Process Improvement
- Coaching
- CRM
- Six Sigma
- Customer Experience
- Change Management
- Pricing
- Analysis
- Outsourcing
- Sales Management
- Cross-functional Team Leadership
- Project Management
- New Business Development
- Strategy
- Sales
- Business Development
- Sales Operations
- Cross Functional Team Leadership
- Troubleshooting
- Microsoft Word
- Networking
- Budgeting
- Contact Center Operations
- Business Strategy
- Recruiting
Marc Shapiro Summary
- Marc Shapiro, based in Houston, TX, US, is currently a Executive Vice President at SELECT HOME WARRANTY. Marc Shapiro brings experience from previous roles at Altice USA, Conn's HomePlus and Cinch Home Services. Marc Shapiro holds a 2014 - 2016 Master of Business Administration (MBA) in Business Administration and Management, General @ Florida Atlantic University - College of Business. With a robust skill set that includes Team Building, Contract Negotiation, Customer Relations, Customer Service, Negotiation and more. Marc Shapiro has 2 emails and 1 mobile phone numbers on RocketReach.
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