Manuel Aparicio Location

Guatemala

Manuel Aparicio Work

  • 2017 - now  Customer Success LATAM CNX @ Concentrix
  • 2015 - now  CEO, Concentrix + Webhelp LATAM Region @ Webhelp
  • 2005 - 2015 Country Manager for Guatemala and the Caribbean @ TELUS Technology

Manuel Aparicio Education

  • Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM

    Master of Business Administration (M.B.A.) (Business)

    2010 - 2012
  • Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM

    Engineer’s Degree (Industrial Engineering)

    1996 - 2001
  • valle verde

Manuel Aparicio Skills

  • Customer Experience
  • BPO
  • Call Center
  • Account Management
  • Customer Satisfaction
  • Telecommunications
  • Business Development
  • Negotiation
  • Vendor Management
  • Team Management

Manuel Aparicio Summary

Manuel Aparicio, based in Guatemala, is currently a Customer Success LATAM CNX at Concentrix. Manuel Aparicio brings experience from previous roles at Webhelp, Transactel powered by TELUS and Claro Guatemala. Manuel Aparicio holds a 2010 - 2012 Master of Business Administration (M.B.A.) in Business @ Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM. With a robust skill set that includes Customer Experience, BPO, Call Center, Account Management, Customer Satisfaction and more. Manuel Aparicio has 3 emails and 3 mobile phone numbers on RocketReach.

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