Malcolm Thompson Email & Phone Number
Director @ Ensighted
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Malcolm Thompson Location
- Sydney, NSW, AU
Malcolm Thompson Work
- 2017 -now Director @
- 2017 -now Director @
- 2015 -2017 Senior Director, APAC Strategic Solutions @
- 2012 -2015 Director, Strategic Solutions @
- 2011 -2012 Director, iWD Practice Lead, APAC @
- 2006 -2011 Director, APAC Business Consulting @
- 2001 -2006 Principal Consultant @
- 1996 -2001 Strategic Marketing Manager @
Malcolm Thompson Education
- Monash University
Grad Certificate (Grad Certificate in Marketing)
1999-1999 - University of Technology Sydney
Graduate Certificate (Grad Certificate in Software Engineering)
1991-1992 - UNSW
Bachelor of Engineering (Electrical Engineering)
1983-1986
Malcolm Thompson Skills
- Call Center
- Telecommunications
- Business Intelligence
- Management Consulting
- Strategic Planning
- Process Engineering
- Solution Selling
- Customer Experience
- Process Improvement
- Business Objects
- Data Warehousing
- RFP
- ITIL
- Integration
- Outsourcing
- Product Management
- Strategy
- Analytics
- Unified Communications
- Service Delivery
- Call Centers
- Cloud Computing
- CRM
- SaaS
- SIP
- Vendor Management
- VoIP
- Enterprise Software
- Solution Architecture
- IVR
- Change Management
- Enterprise Architecture
- Genesys
- Cross-functional Team Leadership
- Contact Centers
- Workforce Management
- Strategic Partnerships
- Business Analysis
- PMP
- Management
- Marketing Strategy
- Leadership
- Managed Services
- Business Transformation
- Telephony
- Pre-sales
- CTI
- Go-to-market Strategy
- Business Process
- Program Management
- Pre Sales
- Customer Service
- Go to Market Strategy
- Cross Functional Team Leadership
- Strategic Marketing
- Consulting
Malcolm Thompson Summary
- Malcolm Thompson, based in Sydney, NSW, AU, is currently a Director at ensighted. Malcolm Thompson brings experience from previous roles at Adaptivity Consulting and Genesys. Malcolm Thompson holds a 1999 - 1999 Grad Certificate in Grad Certificate in Marketing @ Monash University. With a robust skill set that includes Call Center, Telecommunications, Business Intelligence, Management Consulting, Strategic Planning and more. Malcolm Thompson has 2 emails and 1 mobile phone numbers on RocketReach.
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