Greg Hedges's Location
Sydney, NSW, AU
Greg Hedges's Work
- Advisor: Conversational Ai, Automation, Productivity @ Ensighted
- Head of Customer Experience Solutions @ Nuance Communications
- Director APAC Business Consulting @ Genesys
- Practice Manager Business Consulting Asia - Pacific @ Genesys Laboratories
- Principal Business Consultant @ Genesys Laboratories / Alcatel - Lucent Enterprise
- Director @ Customer Interactions Pty Ltd
- Senior Business Consultant @ Genesys Laboratories
- Senior Contact Centre Business Analyst @ EnergyAustralia
Greg Hedges's Education
- The University of Auckland
Master of International Business (Strategic Change Management in Services, Trade in Services in the Asia Pacific)
1997 - 2000
Greg Hedges's Skills
- Leadership
- Customer Experience
- Solution Selling
- Speech Recognition
- Social Media
- Banking
- Business Transformation
- Stakeholder Management
- Genesys
- VoIP
Greg Hedges's Summary
Greg Hedges, based in Sydney, NSW, AU, is currently a Advisor: Conversational Ai, Automation, Productivity at Ensighted, bringing experience from previous roles at Nuance Communications, Genesys, Genesys Laboratories and Genesys Laboratories / Alcatel - Lucent Enterprise. Greg Hedges holds a 1997 - 2000 Master of International Business in Strategic Change Management in Services, Trade in Services in the Asia Pacific @ The University of Auckland. With a robust skill set that includes Leadership, Customer Experience, Solution Selling, Speech Recognition, Social Media and more, Greg Hedges contributes valuable insights to the industry. Greg Hedges has 3 emails and 1 mobile phone number on RocketReach.
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