Maged Mohamed Email & Phone Number
Senior Director, Customer Success Management (International) @ BMC Helix
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Maged Mohamed Location
- Dubai, AE
Maged Mohamed Work
- Senior Director, Customer Success Management (International) @ (May 2026 - Present)
- Director, Customer Success Management (EMEA) @ (April 2025 - May 2026)
- Director, Customer Success Management (EMEA) @ (May 2023 - May 2025)
- Senior Principal Customer Success Manager @ (October 2021 - May 2023)
- Manager, IT Process Control and Service Management @ (July 2017 - September 2021)
- Lead Consultant, IT Procceses and Service Management @ (February 2013 - June 2017)
- IT Performance and Quality Management Senior Officer @ (January 2008 - January 2013)
- IT Quality Assurance Specialist @ (January 2008 - August 2008)
Maged Mohamed Education
- SADAT ACADEMY for MANAGEMENT SCIENCES
Bachlor (Computer Management and Informantion System)
2003-2007 - MEDDIC Academy
Introduction to MEDDIC
Maged Mohamed Skills
- Agile Methodologies
- Agile Project Management
- Analysis
- Assurance
- Auditing
- BMC Remedy
- Business Analysis
- Business Process
- Business Process Improvement
- Change Management
- Consulting
- Continuous Improvement
- Customer Retention
- Customer Success
- Customer Value Realization
- Digital Transformation
- Emotional Intelligence
- Governance
- ISO 20000
- IT Governance
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- ITIL Process Implementation
- Incident Management
- Interpersonal Leadership
- Leadership
- Management
- PMP
- PRINCE2
- Process Automation
- Process Consulting
- Process Engineering
- Process Improvement
- Process Optimization
- Project Delivery
- Project Management
- Project Planning
- Quality Assurance
- Requirements Analysis
- Risk Management
- Robotic Process Automation (RPA)
- Service Delivery
- Service-Level Agreements (SLA)
- Team Leadership
- Team Management
- Workplace Relationships
- Disaster Recovery
- Information Technology
- COBIT
- Cloud Computing
- Pre-sales
- Microsoft Office
- Strategic Planning
- Microsoft Word
- Customer Service
- Service Level Agreements Sla
- Pre Sales
- Service Level Agreements
Maged Mohamed Summary
- Maged Mohamed, based in Dubai, AE, is currently a Senior Director, Customer Success Management (International) at BMC Helix. Maged Mohamed brings experience from previous roles at BMC Helix, BMC Software and Commercial Bank International. Maged Mohamed holds a 2003 - 2007 Bachlor in Computer Management and Informantion System @ SADAT ACADEMY for MANAGEMENT SCIENCES. With a robust skill set that includes Agile Methodologies, Agile Project Management, Analysis, Assurance, Auditing and more. Maged Mohamed has 1 emails and 5 mobile phone numbers on RocketReach.
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