2018 -2022 Service Desk Manager at du Pre Ltd @ du Pré Ltd
2015 -2018 IT Service Desk Manager @
2014 -2015 Senior Service Desk Technician @
2012 -2014 Service Desk Technician - Howdens Joinery @
2011 -2012 Service Desk Analyst @
Luke Hare Education
Zenos IT Advanced Apprenticeship Academy 2010-2011
Queen Mary's College
A Level Business Studies, A Level ICT, A Level Media Studies
2008-2010
Cranbourne School
English Literature & Language, Science, Additional Science, Maths, Business Studies, ICT
2003-2008
Luke Hare Skills
IT Service Delivery
Service Desk Management
IT Management
Desktop Administration
Remote Troubleshooting
Remote Desktop
Windows 7
Windows Server
Windows XP
Audio Visual Support
Customer Support
Active Directory
Computer Hardware Troubleshooting
Printers
TCP/IP
IP Phones
Routers
SAP Security Administration
Customer Service
Customer Satisfaction
Luke Hare Summary
Luke Hare, based in United Kingdom, is currently a Director of Global Service Operations at Uptime. Luke Hare brings experience from previous roles at ESP Global Services and Southern Communications Ltd. Luke Hare holds a 2010 - 2011 Zenos IT Advanced Apprenticeship Academy. With a robust skill set that includes IT Service Delivery, Service Desk Management, IT Management, Desktop Administration, Remote Troubleshooting and more.
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