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Luis Morera Location
Río Segundo, CR
Luis Morera Work
IT and Technical Support Engineer @ (July 2025 - Present)
NOC Supervisor @ (January 2024 - February 2025)
Subject Matter Expert (Tech Lead) - Network Operations Center @ (September 2023 - January 2024)
IS Supervisor @ (October 2017 - March 2023)
IS Support @ (October 2015 - October 2017)
Founder @ ALF Technologies CR (January 2014 - October 2017)
Ingeniero en Sistemas Computacionales @ GENERAL CABLES / PDIC (January 2011 - July 2015)
Luis Morera Education
Universidad Interamericana de Costa Rica
Bachillerato (Systems Engineering)
2005-2010
Universidad Tecnica Nacional, Costa Rica
Ingenieria del Software (Ingeniería del Software)
Luis Morera Skills
Active Directory
Active Listening
Analytical Skills
Análisis de negocio
Asistencia técnica
Attention to Detail
Budget Management
Budgeting
Business Continuity
Business Process
Business Process Improvement
Business Strategy
Business Systems
CCNA
Cambio organizacional
Change Management
Cisco Technologies
Citrix
Computación en la nube
Computer Hardware
Computer Science
Comunicación
Crisis
Crisis Situations
Customer Satisfaction
Customer Service
Delegation
Desarrollo personal
Document Management
Documentation
Domain Name System (DNS)
Engineering
English
Español
Estrategia empresarial
Executive Management
Firewalls
Gestión
Gestión de proyectos
Gestión de redes
Gestión de servicios TI
Gestión del talento
Gestión del tiempo
Hardware
Help Desk Support
High Performer
IT Escalation
IT Project Leadership
IT Projects
IT Service Management
Infrastructure Security
Key Performance Indicators
Lean Six Sigma
Liderazgo de equipos
Mejora de procesos
Microsoft Dynamics
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft Windows
Network Infrastructure
Networking
Office 365 Administration
Planificación estratégica
Policies & Procedures
Printers
Problem Solving
Project Implementation
Project Leadership
Proofpoint
Resource Planning
Root Cause
Servers
Service Orientation (Social)
Service-Level Agreements (SLA)
SharePoint
Software as a Service (SaaS)
Soporte técnico
Spoken English
Strategic Planning
Supervisory Skills
Supplier Management
System Administration
Tareas especiales
Team Leadership
Technical Support
Telecomunicaciones
Telephony
Troubleshooting
VMware
VPN
Virtual Office
Virtual Work
Virtualization
Wide Area Network (WAN)
Windows
Windows 7
Windows Server
Windows Services
Wireless Technologies
Luis Morera Summary
Luis Morera, based in Río Segundo, CR, is currently a IT and Technical Support Engineer at Griffith Foods. Luis Morera brings experience from previous roles at CRG Solutions and Expeditors. Luis Morera holds a 2005 - 2010 Bachillerato in Systems Engineering @ Universidad Interamericana de Costa Rica. With a robust skill set that includes Active Directory, Active Listening, Analytical Skills, Análisis de negocio, Asistencia técnica and more. Luis Morera has 1 emails on RocketReach.
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