Senior Team Leader @ Plusnet Business (November 2017 - September 2018)
Sales and Retentions Team Leader @ (November 2016 - November 2017)
Service Team Leader - Provisioning @ (October 2012 - November 2016)
Customer Support Advisor @ (May 2011 - October 2012)
Communications Operator @ (September 2007 - May 2011)
Lucy Heath Education
Sheffield Hallam University
Bachelor of Science (BSc) (Forensic Bioscience)
2007-2011
Lucy Heath Skills
Broadband
Call Centers
Customer Experience
Customer Satisfaction
Customer Service
Management
Operations Management
Performance Management
Provisioning
Service Delivery
Team Management
Telecommunications
Lucy Heath Summary
Lucy Heath, based in United Kingdom, is currently a Regional Delivery Manager at BT. Lucy Heath brings experience from previous roles at Openreach, Plusnet Business and Plusnet. Lucy Heath holds a 2007 - 2011 Bachelor of Science (BSc) in Forensic Bioscience @ Sheffield Hallam University. With a robust skill set that includes Broadband, Call Centers, Customer Experience, Customer Satisfaction, Customer Service and more. Lucy Heath has 1 emails on RocketReach.
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