Ansaback is a UK based 24/7/365 multi-channel contact centre providing expertly managed customer interactions on behalf of our clients. With a team of more than 170 agents and a pool of 350 retained agents, combined with in-house, award-winning software and telephony, we pride ourselves on consistently delivering excellence to our clients. Ansaback has expertise across a wide range of business sectors including Charity, DRTV, Insurance, Telecoms, Retail, eCommerce, Property, Utilities and professional services. Ansaback offers a complete range of professional, cost effective, flexible and scalable call handling solutions and services which includes: • 24/7/365 Inbound/outbound sales including general messaging, virtual reception and customer services • Overflow and out of hours service • Call back services - Queue buster services, IVR call back solutions • Outbound Services – e.g. customer call backs, satisfaction surveys, data cleansing • Outbound data campaigns with full reporting and live statistics • Disaster recovery • 24/7/365 Fault solutions • Telecoms Solutions • White mail fulfilment and response services • Call compliance/quality monitoring • Social media monitoring and maintenance • E-mail handling – Managing customer service / order e-mail enquiries (detailed below) • Complaint handling • Web chat
View Top Employees from Ansaback - part of the Yonder Digital GroupWebsite | http://www.ansaback.co.uk |
Revenue | $8 million |
Employees | 43 (24 on RocketReach) |
Founded | 1997 |
Phone | +44 800 088 7878 |
Technologies |
JavaScript,
HTML,
Twitter
+9 more
(view full list)
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Industry | Telecommunications, Call Centers & Business Centers, Real Estate, Call Answering, Business Services, Call Handling, Call Centers, Contact Centres, Ansaback, Telesales, Telemarketing, Order lines, Out of Hours Call Handling, Customer Service Lines, Disaster Recovery, Charity Fundraising, 24/7/365 |
Web Rank | 27 Million |
Keywords | Priveconcierge.Co.Uk |
SIC | SIC Code 7389 Companies, SIC Code 73 Companies, SIC Code 738 Companies |
Looking for a particular Ansaback - part of the Yonder Digital Group employee's phone or email?
The Ansaback - part of the Yonder Digital Group annual revenue was $8 million in 2024.
24 people are employed at Ansaback - part of the Yonder Digital Group.
The SIC codes for Ansaback - part of the Yonder Digital Group are [7389, 73, 738].