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Kerry Small Location
Newbury, GB
Kerry Small Work
COO Business - BT @ (March 2023 - Present)
Member of Board of Trustees, Guide Dogs for the Blind, Audit and Risk Committee @ (December 2022 - Present)
Global VP Commercial and Digital Sales - Connectivity, Cloud and IoT @ (June 2021 - March 2023)
Global Head of Commercial at Vodafone @ (October 2017 - March 2019)
Head of Vodafone Global Enterprise Customer Operations @ (June 2014 - October 2017)
Head of Business Operations for Customer Services and Solutions Operations @ (December 2010 - June 2014)
Head of Customer Value Management, Partners @ (October 2009 - December 2010)
Head of Customer Experience @ (August 2007 - October 2009)
Kerry Small Skills
Telecommunications
Customer Service
Culture Change
Business Transformation
Digital Strategy
Organizational Development
Outsourcing
Talent Management
Marketing Strategy
P&L Management
Customer Experience Management
Mobile Devices
Customer Experience
Management
Business Strategy
Product Management
Segmentation
Strategy
Product Marketing
Customer Relationship Management (CRM)
Kerry Small Summary
Kerry Small, based in Newbury, GB, is currently a COO Business - BT at BT Group. Kerry Small brings experience from previous roles at The Guide Dogs for the Blind Association, Vodafone Business and Vodafone Enterprise. With a robust skill set that includes Telecommunications, Customer Service, Culture Change, Business Transformation, Digital Strategy and more. Kerry Small has 1 emails and 1 mobile phone numbers on RocketReach.
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