LoopVOC Information

Traditional market research is dying. Customer feedback is growing at an overwhelming pace. And companies are more than ever competing on their ability to respond. Without access to customer feedback, we cannot change, we cannot grow, and we are destined to fail. LoopVOC provides Voice of the Customer software and services designed to revolutionize the way companies collect, analyze, and respond to feedback from their customers. We support enterprise-wide VoC efforts via our SaaS platform embedded with natural language processing, as well as consulting services to help provide companies with real-time access to customer feedback, where traditional market research cannot. It's our mission to help companies embrace feedback to make smarter, faster decisions. Data is at the heart of every decision we make, and we strive to enable our customers to use data in new and innovative ways. We are innately curious, radically transparent, and obsessed with feedback. We set aggressive goals and push ourselves to constantly evolve. We like to go after big ideas, fast… and we’re building out a team of highly-motivated people who like to do the same.