LiveOps Technology Stack

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more.

GoToMeeting is a web conferencing tool that allows users to host an online meeting with high-definition video conferencing from their Mac, PC, iPad, iPhone or Android device, with up to 100 participants.

Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. With no call center overhead or wasted idle time, our pay-per-use model scales to meet seasonal or time of day spikes in demand.

Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.

Adobe Illustrator is a vector graphics editor.

SkypeTime is a Work time and Security monitoring system based on Office 365, Skype for Business, Active Directory

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

Airtable is a mobile friendly organization & collaboration platform designed to provide any sized team with the tools to create easy-to-use & flexible workflows.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more.

Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.

AlertFind is a multi-channel IT alerting and emergency notification system designed to help business community professionals notify employees and run incident management during any emergency with features such as multi-channel delivery, real-time updates, geofencing, multi-language support and more.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

Articulate 360 is a subscription based e-learning platform that has everything course creators need for e-learning development.

Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Calendly is an appointment and meeting scheduling software for business professionals and their clients.

Camtasia by TechSmith is a software suite for screencasting and video tutorial creation.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Gravity Forms for WordPress is a full featured contact form plugin that features a drag and drop interface, advanced notification routing.

HappyFox Help Desk is a cloud-based customer relationship management solution that provides help desk and ticketing solutions to businesses across various industries

HubSpot Forms are easy to build with drag & drop interface, users can add forms to HubSpot landing pages, or embed them on any website page.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

Bing Maps is a web mapping service provided as a part of search engines under Bing suite.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Font Awesome makes it easy to add vector icons and social logos to their website.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Microsoft Azure is the Windows Azure Platform enables businesses to run critical applications with a higher performance price ratio by running them on the services platforms data centers on a pay as clients go basis.

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

NICE Systems is an Israel-based company specializing in telephone voice recording, data security, and surveillance.

Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Concur is an integrated travel and expense management solution.

Intuit Mint is a personal financial management website and mobile app for the US and Canada markets.

Intuit Payroll provides payroll, tax filing and more.

Recurly is an subscription billing platform.

SAP Concur takes companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, invoice, compliance and risk. Their global expertise, industry-leading innovation and dynamic ecosystem of diverse partners and applications unlock powerful insights that help businesses reduce complexity and see spending clearly, so they can manage it proactively.

TurboTax is mobile-friendly tax preparation software that guides users step-by-step to receive their maximum tax refund for federal & state income tax returns.

Domo is a cloud-based business management suite that integrates with multiple data sources, including spreadsheets, databases, social media and any existing cloud-based or on-premise software solution. It is suitable for company sizes ranging from small businesses to large enterprises, and is compatible with Windows or Mac platforms, iPad tablets, and also works on mobile devices.

Grow.com is a no-code full-stack business intelligence (BI) platform.

IBM SPSS Statistics is a software package used for interactive, or batched, statistical analysis. It delivers a robust set of features that lets your organization extract actionable insights from its data.

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.

SAS Business Intelligence product suite includes products to help large organizations visualize and access data analytics.

Smartlook helps business owners to track user activity and identify problems on their website using heatmaps, visitor screen recordings, and analytics. Smartlook is a qualitative analytics solution for web and mobile helping over 200,000 businesses of all sizes and industries answer the whys behind users actions why do users churn, or why arent they using a feature, or why are they skipping onboarding? Now user can eliminate the guesswork.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

GlobeNewswire is an American press release distribution company, headquartered in Los Angeles, California.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

HubSpot offers a full platform of marketing, sales, customer service, and CRM software.

HubSpot's marketing software is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place.

HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Pardot is a automate sales & marketing activities - nurture leads, assign leads, qualify leads, track prospect activity, & set up alerts & reports.

Quip is a collaboration solution which allows teams to create and work on documents, spreadsheets, and task lists in real time with built-in chat and commenting

Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.