Live Response Solutions Information

Live Response Solutions (LRS) is a full-service, bilingual contact center and lead management solution for the multifamily and single family housing industries. LRS simplifies several key lead generation services into one integrated platform. LRS elevates the experience with your customers and residents by turning each engagement into real revenue. Combining core lead management, ad tracking, and call scoring functions with a live professional centralized leasing and customer service staff ensures that every call and every lead is responded to in a timely manner. Never miss an opportunity! - Inbound Response to Prospective and Current Residents (Phone / Email) - Leasing / Resident / Maintenance - Prospect / Non-prospect lead score identification - Complete ad/call tracking and lead scoring - Outbound lead generation - Telephony: Intelligent IVR call routing, custom greetings, all calls recorded and stored online - Lead management CRM on-site - Monthly SMARTReports: lead gen by ad source, cost-per-lead, lead-lease conversion