stars 1 stars 2 stars 3

TeleDirect provides 24/7 U.S.-based call center and answering services for organizations that cannot afford to miss important calls. TeleDirect Call Centers works with organizations where every call matters. For many businesses, a missed call can mean a missed patient, client, customer, or opportunity. TeleDirect helps organizations ensure that every interaction is handled professionally, reliably, and around the clock. We provide 24/7 U.S.-based call center support that helps companies manage high call volumes, improve responsiveness, and deliver consistent customer experiences. TeleDirect works with organizations across many industries, including: • Healthcare providers and medical groups • Law firms and legal services • Financial services companies • Home services businesses • E-commerce and retail brands • Technology companies • Property management firms • Nonprofits and government agencies • And many other industries that rely on responsive customer communication Our services include: • Patient access and appointment scheduling • Legal intake and client response management • After-hours answering services • Overflow call handling during peak demand • Customer support and help desk services • Lead response and qualification TeleDirect operates 24/7/365 with experienced U.S.-based agents, helping organizations maintain professional communication while allowing their internal teams to stay focused on their core work. We support companies across the United States that depend on reliable, scalable, and professional customer communication.

Website https://www.teledirect.com/
Revenue $18.8 million
Employees 394 (132 on RocketReach)
Founded 1961
Address 4745 Chippendale Dr, Sacramento, California 95841, US
Phone +1 800-776-1081
Fax (916) 331-5248
Technologies
Industry Telecommunications, Call Centers & Business Centers, Health Care, Inbound call services, Business Services, Marketing assistance, RSVP Services, Customer Relationship Management (CRM) Tolls, Project Management, Toll Free numbers, Call Reports, U.S Based, English and Spanish speaking representatives, 100% efficiency, No minimums, No contracts
Web Rank 1 Million
Keywords Customer Support, Customer Care, Call Center Services, Customer Service Solutions, Contact Center Services, Communication Solutions, Outsourced Call Center, Call Center Outsourcing, Customer Relationship Management, Customer Retention, Bpo Services, Customer Interaction, Sales Support, Lead Generation, Virtual Call Center, Telephone Answering, Appointment Scheduling, Help Desk Support, Technical Support, Order Processing
Competitors Liveops, Inc., Alorica, Sitel UK & Ireland, Concentrix, TTEC, MCI Communications, AnswerNet, Innovative Contact Solutions Powered by Intouch, INBOUND CALL EXPERTS LLC, iContact +30 more (view full list)
SIC SIC Code 738 Companies, SIC Code 73 Companies
NAICS NAICS Code 8112 Companies, NAICS Code 81 Companies, NAICS Code 811 Companies, NAICS Code 44 Companies, NAICS Code 56 Companies, NAICS Code 561 Companies

TeleDirect Communications Questions

The TeleDirect Communications annual revenue was $18.8 million in 2026.

A Puff is the Founder, Chairman of TeleDirect Communications.

132 people are employed at TeleDirect Communications.

TeleDirect Communications is based in Sacramento, California.

The NAICS codes for TeleDirect Communications are [8112, 81, 811, 44, 56, 561].

The SIC codes for TeleDirect Communications are [738, 73].

Top TeleDirect Communications Employees

View Similar People
G2 Leader Summer 2026 G2 Best Est ROI Mid-Market Summer 2026 G2 Easiest Admin Mid-Market Summer 2026 G2 Most Implementable Summer 2026 G2 Best Results Mid-Market Summer 2026 G2 Lead Capture Mid-Market Summer 2026 Inc Fastest Growing Private Companies 2026 Inc Best Workplace 2026
g2crowd
G2Crowd Trusted
chromestore
300K+ Plugin Users