Since being acquired in 2024 by Capacity, the Linc LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity. Linc is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.
| Website | https://capacity.com/retail-ai-customer-experience |
| Revenue | $24.2 million |
| Employees | 45 (27 on RocketReach) |
| Founded | 2016 |
| Phone | (408) 809-2797 |
| Technologies |
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| Industry | Software, Technology, Information and Media, Customer Relationship Management (Crm) Software, Big Data, Post-Purchase Experience, Software Development & Design, Data and Analytics, Tracking, Customer Service, Anticipate Needs, E-Commerce, Product Recommendation, Commerce and Shopping, Saas Platform, Information Technology, Content Recommendation, Internet, Ecommerce, Internet Services, Recoup Revenue, Machine Learning, Decrease Cost, Artificial Intelligence, Elevate Touchpoint, Returns, Personalization, Customer Experience, Retail, SaaS, Virtual Assistant |
| Web Rank | 96038 |
| Web Visits | 1 Million |
| Keywords | Cx Platform, Customer Experience Automation, Ai-Powered Customer Service, Ai Customer Support, Customer Experience Management, Customer Support Automation, Retail Customer Service, Digital Workforce, Omnichannel Cx, Cx Optimization, Retail Technology, Retail Automation, Digital Transformation Retail, Increase Revenue |
| SIC | SIC Code 73 Companies, SIC Code 737 Companies |
| NAICS | NAICS Code 5112 Companies, NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 541512 Companies, NAICS Code 51 Companies, NAICS Code 5415 Companies, NAICS Code 513 Companies, NAICS Code 511 Companies, NAICS Code 54151 Companies |
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Linc Questions
The Linc annual revenue was $24.2 million in 2026.
Dennis Wu is the Chief Technology Officer and Vice President of Engineering of Linc.
27 people are employed at Linc.
Linc is based in University City, Missouri.
The NAICS codes for Linc are [5112, 541, 54, 541512, 51, 5415, 513, 511, 54151].
The SIC codes for Linc are [73, 737].
Top Linc Employees
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25+
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Kevin Boulder
Sales Development Representative at Linc
Santa Monica, CA, US12 -
Jongho Shin
Staff Machine Learning Engineer at Linc
Los Angeles, CA, US22 -
Kevin Gau
Software Engineer at Linc
United States11 -
32
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Ting-Yi Yang
Principal Software Engineer at Linc
Redmond, WA, US31 -
Emad Fittahey
Sales Specialist at Linc
Dearborn, MI, US
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