Linc Information

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Since being acquired in 2024 by Capacity, the Linc LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity. Linc is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.

Website	https://capacity.com/retail-ai-customer-experience
Revenue	$24.2 million
Employees	44 (18 on RocketReach)
Founded	2016
Phone	+1 408-809-2797
Technologies	JavaScript , HTML , PHP +65 more (view full list)
Industry	Software, Technology, Information and Media, Customer Relationship Management (Crm) Software, Big Data, Post-Purchase Experience, Software Development & Design, Data and Analytics, Tracking, Customer Service, Anticipate Needs, E-Commerce, Product Recommendation, Commerce and Shopping, Saas Platform, Information Technology, Content Recommendation, Internet, Ecommerce, Internet Services, Recoup Revenue, Machine Learning, Decrease Cost, Artificial Intelligence, Elevate Touchpoint, Returns, Personalization, Customer Experience, Retail, SaaS, Virtual Assistant
Web Rank	96038
Web Visits	1 Million
Keywords	Cx Platform, Customer Experience Automation, Ai-Powered Customer Service, Ai Customer Support, Customer Experience Management, Customer Support Automation, Retail Customer Service, Digital Workforce, Omnichannel Cx, Cx Optimization, Retail Technology, Retail Automation, Digital Transformation Retail, Increase Revenue
SIC	SIC Code 737 Companies, SIC Code 73 Companies
NAICS	NAICS Code 54151 Companies, NAICS Code 54 Companies, NAICS Code 5112 Companies, NAICS Code 541512 Companies, NAICS Code 5415 Companies, NAICS Code 51 Companies, NAICS Code 541 Companies, NAICS Code 513 Companies, NAICS Code 511 Companies