Chat.io was designed to make the most of every chat with the minimum effort on their side. It learns from their conversations, automatically suggests responses and speeds up their service.
Genesys Outbound provides an innovative and tightly integrated outbound dialing solution that maximizes agent utilization and reduces call abandonments, enabling you to efficiently connect live contacts with contact center agents to improve campaign results.
LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars.
Acxiom offers a data connectivity platform with services including data onboarding, transfer of offline data online for marketing purposes. Acxiom data and technology transform marketing – giving clients the power to manage audiences, personalize customer experiences and create profitable customer relationships.
Amazon SNS enables businesses to send messages or notifications directly to users with SMS text messages to over 200 countries, mobile push on Apple, Android, and other platforms or email (SMTP).
The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.
Azure Stack Hub is an extension of Azure that provides a way to run applications in an on-premises environment and deliver Azure services in the datacenter.
C++ is a high-level, general-purpose programming language created by Bjarne Stroustrup as an extension of the C programming language, or "C with Classes".
AWS Managed Services automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.
Chef is the leader in Continuous Automation software, and one of the founders of the DevOps movement. Chef works with more than a thousand of the most innovative companies around the world to deliver their vision of digital transformation, providing the practices and platform to deliver software at speed.
Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.
Docker Cloud allows IT Ops team to deploy & manage Dockerized applications, from single container apps to distributed microservices stacks to any infrastructure.
Alteryx enables the preparation, blending and analysis of data using repeatable workflows, facilitating a faster reporting of analytics for deeper BI insights
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.
Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.
AWS Fargate is a serverless compute engine for containers that works with both Amazon Elastic Container Service (ECS) and Amazon Elastic Kubernetes Service (EKS).
AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.
Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.
AWS Data Pipeline is a web service that helps users reliably process and move data between different AWS compute and storage services, as well as on-premises data sources, at specified intervals.
Google Cloud SQL is a fully-managed database service that makes it easy to set-up, maintain, manage and administer relational databases on Google Cloud Platform.
IBM Information Management System (IMS) is a hierarchical database management software system for online transaction processing (OLTP) and online batch processing.
Informatica Data Quality is an end-to-end IT support system for fulfiling the growing data quality needs across companies with varied data types with AI-driven automation.
Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.
SAP Ariba Sourcing helps companies manage supplier information by ensuring supplier information through collaboration with vendors (suppliers) for more detail.
Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts.
eFileCabinet is a paperless office and document management solution designed to meet the needs of multiple industries through cloud or on-premise deployment.
Egnyte is an enterprise file sharing & collaboration tool that allows users to securely access, share, & collaborate with colleagues & partners from any device.
Autodesk creates design and modelling software and services for the architecture, engineering, construction, manufacturing, media, education, and entertainment industries.
Dassault Dymola, based on the open Modelica modeling language, is a complete tool for modeling and simulation of integrated and complex systems for use within automotive, aerospace, robotics, process and other applications.
NVIDIA designs graphics processing units for the gaming and professional markets, as well as system on a chip units for the mobile computing and automotive market.
AWS IoT offers services for all layers of security, including preventive security mechanisms, like encryption and access control to device data, and a service to continuously monitor and audit configurations.
Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 and a world of non-Microsoft SaaS applications.
Microsoft Enterprise Mobility + Security is a mobility management and security platform enables users to detect anomalous and potentially malicious activities, discover, classify, and protect sensitive information, automatically identify, respond to, and correlate incidents across domains.
Genesys Workforce Management (WFM) provides a sophisticated package of contact-center management tools, enabling contact center managers to better manage their workforce. It is designed for the true multi-media, multi-site environment, providing optimal schedules for multi-skilled agents who may handle customer interactions of different media types.
Limeade is a corporate wellness program designed to engage employees & promote a healthy work culture with offers of personalized activities & recommendations.
Fiserv they are focused on the financial industry, transforming how banks, credit unions and thrifts serve their tech savvy customers. Choose Fiserv as customer partner to gain vital, innovative technology expertise in information management products, services, and practices.
Premier from Fiserv is the bank platform of choice for a wide range of financial institutions with diverse goals, customers, technology strategies and operating environments
MicroStrategy, helps business people make faster, better business decisions, empowering them with self-service tools to explore data and share insights in minutes. Simple drag-and-drop tools are paired with intuitive visualizations. Quick connections to any data source are combined with one-click sharing of any insight.
Oracle Hyperion Financial Management is a comprehensive, Web-based application that delivers global financial consolidation, reporting and analysis in a single, highly scalable software solution.
PayPal is a global eCommerce platform for buyers & sellers. PayPal allows payments & money transfers to be made securely via email, phone, text message or Skype.
SAP ECC R/3 is an on-premises enterprise resource planning and business management software. It helps unite all the key business functions such as finance, human resources, customer relationship management, supply chain or procurement.
Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.
Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing.
Microsoft Outlook is an personal information manager from microsoft which helps users communicate, manage schedules & find what they need quickly & easily.
NetDocuments is a web-hosted, Software-as-a-Service (SaaS) document, email and records management service. Servicing small to large organizations in over 146 countries worldwide and 78,000 registered users, NetDocuments offers a comprehensive suite of features to manage the entire life cycle of document work.
The Receptionist is the most versatile, effective and easy-to-use visitor management system available from offices with just a few employees to others over 3,000. The app is used by hundreds of businesses around the globe.
Wire is a secure messaging & collaboration tool for businesses with end-to-end encryption, group chats, video & voice calls, file sharing, screen sharing & more.
Yammer is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Yammer provides a single, secure platform on which companies can share information, resources and business applications.
IBM mainframes are high-performance computers with large amounts of memory and processors with capability to process billions of simple calculations and transactions in real time.
Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.
Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.
Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.
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