2012 -2018 Application Management Service Delivery Consultant @
2015 -2018 Account Process Leader @
2011 -2011 Technical Support Professional @ Stream Global Services
2009 -2011 Technical Support Professional @
2007 -2007 Technical Support Representative @
Lemuel So Education
Informatics International College
Bachelor of Science - BS (Computer Science)
2006-2009
Lemuel So Skills
ServiceNow
Service Level Management
Service Desk Management
Tableau
BMC Remedy Ticketing System
ITIL
SAP ECC
IT Service Management
Network Administration
Application Management Services
BMC Remedy Administration
Incident Management
Major Incident Management
Service Desk
Service Operation
IT Operations
Service Operations
Service-Level Agreements (SLA)
Remedyforce
Salesforce.com Administration
Salesforce.com Development
Salesforce
BMC Helix ITSM
Information Technology
Lemuel So Summary
Lemuel So, based in Taguig, NCR, PH, is currently a Customer Delivery Manager at DXC Technology. Lemuel So brings experience from previous roles at DFI Retail Group, Dairy Farm Group and DXC Technology. Lemuel So holds a 2006 - 2009 Bachelor of Science - BS in Computer Science @ Informatics International College. With a robust skill set that includes ServiceNow, Service Level Management, Service Desk Management, Tableau, BMC Remedy Ticketing System and more. Lemuel So has 3 emails on RocketReach.
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