Leann Younger Location
- Bowie, TX, US
Leann Younger Work
- 2024 -now Contact Center Consultant @
- 2025 -2025 Independent Contact Center Consultant @
- 2022 -2024 Solutions Architect @
- 2021 -2022 Sr. Consultant Complex Solutions @
- 2018 -2020 Consultant, Solution Architecture @ TTEC
- 2015 -2017 Solutions Architect @
- 2014 -2015 Director, Client Services @ PrimeConnections Contact Solutions
- 2012 -2014 Managed Services Analyst @
- 2006 -2012 Solutions Manager @
- 2005 -2006 Unmanned Air Vehicle Program and Proposal Management @ DRS Unmanned Technologies
- 2003 -2005 Proposal Manager @ Diebold Election Systems
- 1997 -2003 Solution Architect and Client Account Management and Project Management - @ CompuCom Systems
Leann Younger Education
- Tarleton State University
Bachelors of Science (Business Administration)
1988-1992
Leann Younger Skills
- Onboarding
- Management Consulting
- Call Center
- BPO
- Business Strategy
- Analytics
- PeopleSoft
- Outlook
- Outsourcing
- Data Center
- Project Delivery
- Disaster Recovery
- Service Delivery
- Managed Services
- Knowledge Management
- Temporary Placement
- Vendor Management
- Dedicated Professional
- Call Centers
- Contact Centers
- Business Development
- Process Improvement
- Management
- CRM
- Workforce Management
- Operations Management
- Integration
- Professional Services
- Strategy
- Customer Experience
- Project Management
- Program Management
- Customer Satisfaction
- Leadership
- Enterprise Software
- Pre-sales
- Training
- Team Leadership
- Business Process Outsourcing Bpo
- Business Process Improvement
- Pre Sales
- Business Process Outsourcing
Leann Younger Summary
- Leann Younger, based in Bowie, TX, US, is currently a Contact Center Consultant at OneSourceCX. Leann Younger brings experience from previous roles at Everise, ResultsCX, TELUS International and TTEC. Leann Younger holds a 1988 - 1992 Bachelors of Science in Business Administration @ Tarleton State University. With a robust skill set that includes Onboarding, Management Consulting, Call Center, BPO, Business Strategy and more. Leann Younger has 1 emails and 1 mobile phone numbers on RocketReach.
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