Customer Support Specialist - Second Tier @ (March 2019 - February 2021)
Customer Support Representative @ (January 2018 - March 2019)
Customer Support and Admin - Internship @ (September 2017 - November 2017)
Member Support @ (February 2016 - June 2017)
Campus Manager @ (August 2015 - December 2015)
Cabinet Activities Chairman @ (January 2015 - December 2015)
Secretary @ (August 2014 - December 2014)
Retail Management Intern @ (June 2015 - August 2015)
Peer Advisor @ California State University, Chico (August 2014 - May 2015)
Marketing and Recruitment Intern @ California State University, Chico (January 2014 - May 2014)
Recreational Specialist II @ (June 2011 - August 2012)
Hostess @ Pasta Primavera Restaurant (November 2010 - June 2011)
Recreational Specialist I @ (June 2010 - August 2010)
Leader in Training @ (January 2007 - January 2009)
Laura Browne Education
California State University, Chico
Bachelor of Science Degree (Business Administration; Project Management)
2011-2015
London Metropolitan University 2013-2013
Aragon High School
High School
2007-2011
Laura Browne Skills
AI Agents
Adobe Photoshop
Coda
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Training
Customer Support
Event Planning
Exceeding Customer Expectations
Facebook
Google Analytics
Google Docs
Google Sheets
HTML
Help Desk Support
High Performance Teams
Intercom
Java
JavaScript
Leadership
Marketing
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
New Business Development
On-call Support
Photoshop
PowerPoint
Process Improvement
Project Management
Public Speaking
Research
Salesforce.com
Social Media
Software Implementation
Software as a Service (SaaS)
Solution Implementation
Team Leadership
Teamwork
Time Management
Training
Triage
Troubleshooting
Windows
Laura Browne Summary
Laura Browne, based in San Francisco, CA, US, is currently a Agent Development Manager, Implementations at Decagon. Laura Browne brings experience from previous roles at Decagon and Intercom. Laura Browne holds a 2011 - 2015 Bachelor of Science Degree in Business Administration; Project Management @ California State University, Chico. With a robust skill set that includes AI Agents, Adobe Photoshop, Coda, Customer Experience, Customer Relationship Management (CRM) and more. Laura Browne has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Laura Browne?
Find contact details for 700 million professionals.