Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
| Website | https://decagon.ai |
| Employees | 448 (327 on RocketReach) |
| Founded | 2023 |
| Address | 100 1st St, San Francisco, California 94105, US |
| Industry | Software Development |
| Keywords | Artificial Intelligence, Customer Support, Customer Service, Ai Platform, Ai Solutions, Customer Experience, Machine Learning, Ai Powered, Enterprise Ai, Ai Automation, Support Automation, Ai Software, Conversational Ai, Chatbots, Natural Language Processing, Nlp, Virtual Assistant, Helpdesk, Service Desk, Deep Learning |
| Competitors | Zoho, Sprinklr, Sprout Social, Inc., Hootsuite, Khoros, Brand24, Agorapulse, Mention, Klout, BuzzSumo +38 more (view full list) |
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Spencer Taylor is the Founder's Office of Decagon.
327 people are employed at Decagon.
Decagon is based in San Francisco, California.