LadderChat automates small businesses with self service customer communication. Ladder wait list and reservation system tracks and notifies waiting customers via SMS text and/or social media and email. Ladder operates globally across all industries such as restaurants, cafes, hospitality, expos, travel, medical, tech, advisory, mentoring and automotive (e.g. car test drives). Ladder can track, manage, market and communicate with customers while they wait so they can do other things nearby until their table or service provider is ready. Other functions include self service, facebook 'book now' button integration, ordering, payments, analytics, reviews, marketing, social media integration (e.g. instagram content) and others.
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The LadderChat annual revenue was $5 million in 2026.
LadderChat is based in Sydney, New South Wales.
The NAICS codes for LadderChat are [722, 722513, 7225, 72, 72251].
The SIC codes for LadderChat are [58, 581].