Kylie Bailey Email & Phone Number
Director - Complaints @ Optus
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Kylie Bailey Location
- Adelaide, SA, AU
Kylie Bailey Work
- 2026 -now Director - Complaints @
- 2021 -now Director - Global Contact Centres @
- 2019 -2021 Associate Director - Global Contact Centres @
- 2016 -2019 Associate Director - Mobile Service @
- 2012 -2016 Platinum Customer Experience Centre Manager @
- 2008 -2012 Call Centre Manager @
- 2006 -2008 Customer Service Centre and Repair Development Manager @
- 2005 -2006 Claims Administration Manager @
- 2003 -2005 Customer Relations Manager @
Kylie Bailey Education
- Washington State University
Bachelors
Kylie Bailey Skills
- Telecommunication Services
- Contact Center Management
- Call Center
- Management
- NICE Call Recording
- Team Leadership
- Customer Experience
- Leadership Development
- Performance Improvement
- Data Analysis
- Outsourcing
- Telecommunications
- Call Centers
- Business Process
- Stakeholder Management
- Business Requirements
- Leadership
- Contact Centers
- Change Management
- Strategic Planning
Kylie Bailey Summary
- Kylie Bailey, based in Adelaide, SA, AU, is currently a Director - Complaints at Optus. Kylie Bailey brings experience from previous roles at Optus. Kylie Bailey holds a Bachelors @ Washington State University. With a robust skill set that includes Telecommunication Services, Contact Center Management, Call Center, Management, NICE Call Recording and more. Kylie Bailey has 2 emails and 1 mobile phone numbers on RocketReach.
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