Kyle Cothron Email & Phone Number
Implementation and Support Engineer @ VDS
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Kyle Cothron Location
- Cape Coral, FL, US
Kyle Cothron Work
- 2026 - now Implementation and Support Engineer @
- 2024 - 2026 Technology Lead @
- 2023 - 2026 Consultant III- CCaaS Expert @
- 2022 - 2026 Consultant II @
- 2021 - 2026 Consultant @
- 2015 - 2021 Call Center Team Lead and Quality Manager @ Sykes Enterprises, Incorporated
Kyle Cothron Education
- Samford University 2006 - 2007
Kyle Cothron Skills
- Solution Architecture
- Solutions Engineering
- Request for Proposal (RFP)
- Customer Experience Management
- Product Demonstration
- Data-driven Decision Making
- Cloud Migration
- Interactive Voice Response (IVR)
- Cross-functional Team Leadership
- Office 365
- Microsoft PowerPoint
- Project Plans
- Contact Center as a Service (CCaaS)
- Customer Journey Mapping
- Leadership Development
- Career Development Coaching
- Attention to Detail
- Presentations
- Problem Solving
- Identifying Trends
- Customer Relationship Management (CRM)
- Analytical Skills
- Customer Interaction
- Team Leadership
- Quality Management
- Project Management
- Data Analysis
- Speech Analytics
- Salesforce
- Customer Experience
- Team Management
- Coaching & Mentoring
- Client Relations
- Professional Communication
- Customer Support
- Interpersonal Skills
- Customer Service Management
- Customer Satisfaction
- Leadership
- Customer Service
- Contact Center Operations
- Customer Self Service
- Process Improvement
- Consulting
- Call Center Development
- Genesys Cloud
- Agile Methodologies
- Contact Centers
- Call Routing
Kyle Cothron Summary
- Kyle Cothron, based in Cape Coral, FL, US, is currently a Implementation and Support Engineer at VDS. Kyle Cothron brings experience from previous roles at Insite Managed Solutions. Kyle Cothron holds a 2006 - 2007 Samford University. With a robust skill set that includes Solution Architecture, Solutions Engineering, Request for Proposal (RFP), Customer Experience Management, Product Demonstration and more. Kyle Cothron has 5 emails and 1 mobile phone numbers on RocketReach.
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