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Shawn Gavan Location
Kalamazoo, MI, US
Shawn Gavan Work
2022 -now Contact Center Implementation and Support Engineer @
2021 -2022 Contact Center Engineer @
2001 -2021 Engineer - UC - Voice and Contact Center @
2001 -2016 Sr Systems Engineer @ Netech Corporation - Acquired by Presidio in 2016
1999 -2001 Freelance Web Developer @ SG Web Design
1987 -1999 Systems Engineer @ Tele-Connect Plus
Shawn Gavan Education
Ferris State University 1985-1993
Shawn Gavan Skills
Unified Communications
VoIP
Cisco Contact Center Enterprise
Contact Center Express
Unified Presence
Unity Connection
Cisco Voice Portal
IVR
Voice Gateways
Switches
WAN
Virtualization
Network Design
Cisco Technologies
Cisco IOS
Data Center
VMware
Routing
Networking
Network Architecture
Network Security
Voice over IP (VoIP)
Cisco Systems Products
Wide Area Network (WAN)
Cisco Call Manager
Unified Messaging
Voice Over Ip Voip
Wide Area Network Wan
Call Centers
Voice Over Ip
Wide Area Network
Shawn Gavan Summary
Shawn Gavan, based in Kalamazoo, MI, US, is currently a Contact Center Implementation and Support Engineer at VDS. Shawn Gavan brings experience from previous roles at Presidio, Netech Corporation - Acquired by Presidio in 2016 and SG Web Design. Shawn Gavan holds a 1985 - 1993 Ferris State University. With a robust skill set that includes Unified Communications, VoIP, Cisco Contact Center Enterprise, Contact Center Express, Unified Presence and more. Shawn Gavan has 3 emails and 2 mobile phone numbers on RocketReach.
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