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Shawn Gavan Location
Kalamazoo, MI, US
Shawn Gavan Work
Contact Center Implementation and Support Engineer @ (March 2022 - Present)
Contact Center Engineer @ (November 2021 - March 2022)
Engineer - UC - Voice and Contact Center @ (August 2001 - November 2021)
Sr Systems Engineer @ Netech Corporation - Acquired by Presidio in 2016 (August 2001 - April 2016)
Freelance Web Developer @ SG Web Design (November 1999 - September 2001)
Systems Engineer @ Tele-Connect Plus (August 1987 - November 1999)
Shawn Gavan Education
Ferris State University 1985-1993
Shawn Gavan Skills
Unified Communications
VoIP
Cisco Contact Center Enterprise
Contact Center Express
Unified Presence
Unity Connection
Cisco Voice Portal
IVR
Voice Gateways
Switches
WAN
Virtualization
Network Design
Cisco Technologies
Cisco IOS
Data Center
VMware
Routing
Networking
Network Architecture
Network Security
Voice over IP (VoIP)
Cisco Systems Products
Wide Area Network (WAN)
Cisco Call Manager
Unified Messaging
Voice Over Ip Voip
Wide Area Network Wan
Call Centers
Voice Over Ip
Wide Area Network
Shawn Gavan Summary
Shawn Gavan, based in Kalamazoo, MI, US, is currently a Contact Center Implementation and Support Engineer at VDS. Shawn Gavan brings experience from previous roles at Presidio, Netech Corporation - Acquired by Presidio in 2016 and SG Web Design. Shawn Gavan holds a 1985 - 1993 Ferris State University. With a robust skill set that includes Unified Communications, VoIP, Cisco Contact Center Enterprise, Contact Center Express, Unified Presence and more. Shawn Gavan has 3 emails and 2 mobile phone numbers on RocketReach.
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