Senior Vice President, Sales and Customer Success @ (April 2022 - September 2025)
Vice President, Customer Care @ (September 2006 - April 2022)
VP, Call Centers @ (September 2001 - January 2006)
Kim Shacklett Education
Central Michigan University
Bachelor's degree (Business/Marketing)
1986-1991
Kim Shacklett Skills
Account Management
B2B
Budgets
CRM
Cold Calling
Competitive Analysis
Contract Negotiation
Cross-functional Team Leadership
Customer Retention
Customer Satisfaction
Direct Sales
Forecasting
Inventory Management
Key Account Development
Key Account Management
Leadership
Management
Manufacturing
Marketing
Microsoft Word
National Accounts
Negotiation
New Business Development
Operations Management
Outside Sales
P&L Management
Pricing
Process Improvement
Product Development
Product Marketing
Project Management
Purchasing
Sales
Sales Management
Sales Operations
Sales Presentations
Sales Process
Salesforce.com
Selling
Solution Selling
Team Building
Training
Cross Functional Team Leadership
Customer Service
Call Centers
Kim Shacklett Summary
Kim Shacklett, based in United States, is currently a Senior Vice President, Customer Experience at MSC Industrial Supply Co.. Kim Shacklett brings experience from previous roles at MSC Industrial Supply Co. and MSC Industrial Supply. Kim Shacklett holds a 1986 - 1991 Bachelor's degree in Business/Marketing @ Central Michigan University. With a robust skill set that includes Account Management, B2B, Budgets, CRM, Cold Calling and more. Kim Shacklett has 2 emails and 2 mobile phone numbers on RocketReach.
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