2022 -2025 Senior Vice President, Sales and Customer Success @
2006 -2022 Vice President, Customer Care @
2001 -2006 VP, Call Centers @
Kim Shacklett Education
Central Michigan University
Bachelor's degree (Business/Marketing)
1986-1991
Kim Shacklett Skills
Account Management
Sales Operations
New Business Development
National Accounts
Manufacturing
Operations Management
Budgets
Management
Team Building
Training
Process Improvement
Sales Management
Project Management
Pricing
Sales Process
Microsoft Word
Cold Calling
Inventory Management
Direct Sales
Cross-functional Team Leadership
B2B
Sales
Competitive Analysis
Leadership
Forecasting
Selling
Outside Sales
Purchasing
Product Development
Customer Satisfaction
CRM
Marketing
P&L Management
Product Marketing
Salesforce.com
Sales Presentations
Contract Negotiation
Key Account Management
Negotiation
Key Account Development
Solution Selling
Customer Retention
Cross Functional Team Leadership
Customer Service
Call Centers
Kim Shacklett Summary
Kim Shacklett, based in United States, is currently a Senior Vice President, Customer Experience at MSC Industrial Supply Co.. Kim Shacklett brings experience from previous roles at MSC Industrial Supply Co. and MSC Industrial Supply. Kim Shacklett holds a 1986 - 1991 Bachelor's degree in Business/Marketing @ Central Michigan University. With a robust skill set that includes Account Management, Sales Operations, New Business Development, National Accounts, Manufacturing and more. Kim Shacklett has 2 emails and 2 mobile phone numbers on RocketReach.
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