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Keyur Patel Location
Windham, NH, US
Keyur Patel Work
Vice President of Global Customer Support @ (October 2024 - Present)
Mentor @ Roux Institute Founder Residency program (August 2024 - Present)
COO @ (July 2023 - September 2024)
Head of Support Services and Cloud Operations @ (July 2021 - June 2023)
COO @ (September 2020 - July 2021)
Expert - Services Operations @ (September 2018 - January 2020)
Vice President - Cloud Services and Operations @ (January 2013 - January 2017)
Vice President Of Global Services @ Crossbeam Systems (January 2008 - January 2013)
Sr. Director Global Services @ (January 2006 - January 2007)
Sr. Director - Global Client Services @ Converged Access Inc. (formerly Sitara Networks Inc.) (January 2000 - January 2006)
Sr. Manager - Global Support Services @ Nortel Networks (January 1998 - January 2000)
Manager Technical Support @ Nortel Networks (January 1996 - January 1998)
Sr. Technical Support Engineer @ Nortel Networks (January 1991 - January 1996)
Keyur Patel Education
Western New England University
Master of Business Administration (MBA)
1997-1998
Northeastern University
Bachelor of Science (BS)
1991-1996
The New High School Ahmedabad , Gujarat , India
HSC
1988-1989
R. M. Trivedi New Education High School
Graduated SSC
1978-1987
Keyur Patel Skills
Service Levels
Operational Excellence
Cross-functional Collaborations
Professional Services
Team Building
Networking
Cloud Computing
Security
Network Security
Management
Telecommunications
SaaS
Business Development
Enterprise Software
Outsourcing
Data Center
Program Management
Leadership
Managed Services
Go-to-market Strategy
Customer Service
Customer Satisfaction
Virtualization
Strategic Partnerships
Technical Support
Project Management
Business Alliances
Consulting
Software as a Service (SaaS)
Customer Retention
Information Security
Start-ups
Customer Relationship Management (CRM)
Executive Management
Full P&L Responsibility
P&L Financial Management
Customer Support
Operations Management
Revenue & Profit Growth
Revenue Growth Generation
Global Management
Team Management
Teamwork
Process Improvement
Service Processes
P&L Management
CRM
Global Cross-Functional Team Leadership
Vendor Management
Integration
TCP/IP
VoIP
Firewalls
Wireless
Solution Selling
Pre-sales
Microsoft Excel
Software as a Service Saas
Revenue and Profit Growth
Sales
Java
Global Cross Functional Team Leadership
Start Ups
Customer Relationship Management Crm
Go to Market Strategy
SQL
Troubleshooting
Pre Sales
Marketing
Software as a Service
Customer Relationship Management
Keyur Patel Summary
Keyur Patel, based in Windham, NH, US, is currently a Vice President of Global Customer Support at Power Factors. Keyur Patel brings experience from previous roles at Roux Institute Founder Residency program, The Sporting News, Interactions LLC and Contour Design, Inc.. Keyur Patel holds a 1997 - 1998 Master of Business Administration (MBA) @ Western New England University. With a robust skill set that includes Service Levels, Operational Excellence, Cross-functional Collaborations, Professional Services, Team Building and more. Keyur Patel has 4 emails and 2 mobile phone numbers on RocketReach.
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