Key IVR Information

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. We are a customer-service focused organisation and take care to manage and meet our client’s expectations. Hosted in leading data centres and processing over £1.7bn per annum, our state-of-the-art payment suite is robust, reliable and secure – certified PCI-DSS v4.0 Level 1 by our QSA partner LRQA Nettitude. Available in 14 languages across 11 currencies, our solutions are recommended by the Chartered Institute of Credit Management, worldwide payment gateways and PCI-DSS QSAs. We are also registered with Visa Europe as a QSA assessed service and adhere to the EU’s General Data Protection Regulation (GDPR). We are proud to have achieved our success through referral and recommendations. Our mission is to provide high-volume automated payment collections through great software and delivering excellent customer service. We aim to be the provider of choice for companies wanting to deliver high-quality payment collection systems to their clients and customers.