2010 -2012 Workforce Scheduler and Analyst @ APAC Customer Services
Kevin Smith Education
Davenport West High School 2005-2007
Quad City Christian School 2003-2005
Kevin Smith Skills
Microsoft Excel
Financial Analysis
Business Analysis
Problem Solving
Troubleshooting
Team Management
Performance Management
Operations Management
Process Improvement
Call Centers
Vendor Management
Team Leadership
Customer Satisfaction
Workforce Management
Services
Kevin Smith Summary
Kevin Smith, based in Davenport, IA, US, is currently a Director of Workforce Management at BroadPath. Kevin Smith brings experience from previous roles at Alorica and APAC Customer Services. Kevin Smith holds a 2005 - 2007 Davenport West High School. With a robust skill set that includes Microsoft Excel, Financial Analysis, Business Analysis, Problem Solving, Troubleshooting and more. Kevin Smith has 2 emails and 3 mobile phone numbers on RocketReach.
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