KCOM Technology Stack

Absolute Software creates computer theft recovery, data protection and secure asset tracking solutions.

Amazon Cognito is a service that makes it easy to save mobile user data, such as app preferences or game state, in the AWS Cloud.

AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely.

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

Cisco Identity Services Engine (ISE) enables a dynamic and automated approach to policy enforcement that simplifies the delivery of highly secure network access control.

McAfee is a cyber security platform that primarily develops digital-security tools for personal computers , server devices and mobile devices.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Coldfusion helps small and medium enterprises to develop, design and deploy web and cloud-native applications seamlessly.

Amazon CloudFront is a content delivery web service.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.

AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces software packages that are ready to deploy.

Adobe Illustrator is a vector graphics editor.

AutoCAD is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

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Amazon Athena is a serverless, interactive query service to query data and analyze big data in Amazon S3 using standard SQL.

Awin is a global affiliate network that brings together the Affiliate Window and Zanox networks.

Branch helps mobile apps grow with deep links that power referral systems, sharing links and invites with full attribution and analytics.

Dotmailer allows to manage all stages of email marketing campaigns, including customer segmentation, campaign automation and reporting. 

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

DoubleClick is a digital advertising solution from Google.

Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale.

Amazon Aurora is a MySQL and PostgreSQL-compatible relational database built for the cloud, that combines the performance and availability of traditional enterprise databases with the simplicity and cost-effectiveness of open source databases.

Amazon DynamoDB is a flexible NoSQL database service.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

Amazon SWF helps developers build, run, and scale background jobs that have parallel or sequential steps.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Calabrio is customer experience intelligence company that empowers organizations to enrich human interactions.

Cisco Finesse is a next-generation agent and supervisor desktop. It helps improve the customer care experience that contact center delivers.

Cisco Packaged Contact Center Enterprise (Packaged CCE) customer care solution helps businesses and organizations deliver a connected digital experience, enabling them to provide contextual, continuous, and capability-rich journeys for customers, across time and channels.

Cisco SocialMiner provides solutions to proactively respond to customers and prospects communicating through public social media networks.

Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.

Amazon Drive, formerly known as Amazon Cloud Drive, is a cloud storage application managed by Amazon. The service offers secure cloud storage, file backup, file sharing, and photo printing services.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Amazon Elastic Block Store (Amazon EBS) is an easy to use, high-performance, block-storage service designed for use with Amazon Elastic Compute Cloud (EC2) for both throughput and transaction intensive workloads at any scale.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

Commvault software assists organizations with data backup and recovery, cloud and infrastructure management, and retention and compliance.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, software, and databases to complete multi-tier application architectures.

BMC Software is an enterprise software company that offers software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.

Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.

Cisco FlexPod is a pre-validated data center platform built on Cisco UCS, Cisco Nexus family of switches, and NetApp data management solutions.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Amazon Lex is a fully managed service for building conversational interfaces into any application using voice and text.

Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse

Amazon SageMaker is a cloud machine-learning platform that enables developers to create, train, and deploy machine-learning models in the cloud and on embedded systems and edge-devices.

CA Deliver is an online report management system that provides users with tools to manage and reduce the cost of report distribution.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Google Data Studio turns data into informative dashboards and reports that are easy to read, easy to share, and fully customizable.

MicroStrategy helps business people make faster, better business decisions, empowering them with self-service tools to explore data and share insights in minutes. Simple drag-and-drop tools are paired with intuitive visualizations. Quick connections to any data source are combined with one click sharing of any insight.

Amdocs is a digital network transformation and communication platform designed for network service providers

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Blue provides a range of business phone systems, VoIP, broadband and hosted telephony systems.

Avaya CS1000 Communication Server is a server-based, fully-featured IP PBX. It provides the benefits of a converged network, advanced applications, and over 750 call processing and telephony features. Avaya CS1000 is distributed over an IP LAN and WAN infrastructure, with built-in reliability and survivability. Avaya CS1000 supports business-critical applications, including unified messaging, customer contact center, IVR, wireless VoIP and IP telephones.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

Calabrio Call Recording is a software enabling digital businesses to monitor & record all calls & analyze data, to improve the customer experience & control quality.

Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Avaya Aura is an enterprise collaboration software.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

Microsoft Exchange 2007 is a calendaring and mail server designed for system administrators and operators.

Microsoft Exchange Server is an email, calendaring, contact, scheduling, and collaboration platform

Microsoft Office 365 provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more.

Avaya 8600 is a broad collection of ethernet routing switch systems that deliver always-on networking and high-density ethernet connectivity.

Avaya Routers is a family of routing devices designed for networking professionals.

Cisco 2900 Series Routers deliver virtualized applications and highly secure collaboration through the widest array of WAN connectivity at high performance that offers concurrent services at up to 75 Mbps.

Cisco BroadWorks is a carrier-grade unified communication software platform, optimized for performance and scale. BroadWorks is hosted by service providers to deploy cloud calling from a common network platform over any type of wired or wireless network architecture.

Cisco Catalyst 6500 Series Switches are widely deployed campus backbone switches. They are optimized for Multigigabit Ethernet services to help you protect your network investment.

Cisco DWDM System is a suite of passive components used to build and augment dense wavelength division multiplexing (DWDM) networks.

Meraki provides Cisco-based, cloud-controlled Wi-Fi and routing and security products for distributed wired and wireless networks.

Cisco Nexus 1000V Series Switches provide a comprehensive and extensible architectural platform for virtual machine (VM) and cloud networking. The switches are designed to accelerate server virtualization and multitenant cloud deployments in a secure and operationally transparent manner.

BrowserStack is the most reliable web and mobile app testing platform on the market.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

SoapUI is an Open Source functional testing tool for API testing.

Zephyr provides the worlds most widely used software test management solutions. Zephyr is leading the global transformation toward DevOps and Continuous Testing Agility through widely-adopted advanced quality management, automation and analytics tools. Leading product and IT teams in finance, healthcare, media, mobile, IT services and enterprise leverage the Zephyr family of products to keep pace with accelerating software delivery life-cycles.

Epicor ERP delivers industry-specific software tailored to the specific needs & functions of manufacturing organizations, leveraging emerging technologies such as IoT, social collaboration, big data & analytics, 3D design automation, and mobility.

PwC focuses on audit and assurance, tax and consulting services.

SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the worlds largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

GoldMine helps customers build close, long-lasting relationships to generate more sales and support, improve client satisfaction, and can even reduce business expenses.

Marketo provides a complete marketing software platform to businesses of all sizes with tools for marketing automation, campaign management, & lead nurturing.

Odoo CRM is an open source & social CRM that track leads, close opportunities and get accurate forecasts.

Oracle CRM is customer relationship management system created by Oracle Corporation.

Pardot is a automate sales & marketing activities - nurture leads, assign leads, qualify leads, track prospect activity, & set up alerts & reports.

Qlik Sense is a sales management and data analytics application that gives customers sales, profit and loss reports displayed in colourful and customizable charts and sheets. Qlik Sense lets customers build dynamic dashboards and personalized reports for individuals in customers company which in turn promote meaningful insights as well as visuals.It helps identify areas of financial crisis and potential from within customers enterprise.

Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

Google Groups is a service that provides discussion groups for people sharing common interests. Groups such as project teams, departments, or classmates can communicate and collaborate using Google Groups.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Oracle Banking help Banks to transform their business models by streamlining and automating business processes. Also adopting new distribution strategies and implementing key enterprise services.

Oracle EBS is an integrated set of business applications for automating Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Supply Chain Management (SCM) processes within organizations.