Kathy Metts's Location
Uniontown, PA, US
Kathy Metts's Work
- Service Delivery Director and Site Lead @ TTEC
- Service Delivery Manager and Site Lead @ TTEC
- Supervisor and Team Lead @ TTEC
- Customer Care Associate @ TTEC
- Sales Clerk @ Gee Bee / Value City Department Stores
Kathy Metts's Skills
- Call Center
- Service Delivery
- Workforce Management
- Vendor Management
- Call Centers
- Customer Experience
- BPO
- Customer Satisfaction
- Training
- Troubleshooting
Kathy Metts's Summary
Kathy Metts, based in Uniontown, PA, US, is currently a Service Delivery Director and Site Lead at TTEC, bringing experience from previous roles at TeleTech and Gee Bee / Value City Department Stores. With a robust skill set that includes Call Center, Service Delivery, Workforce Management, Vendor Management, Call Centers and more, Kathy Metts contributes valuable insights to the industry. Kathy Metts has 4 emails on RocketReach.
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