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Julie Keith Location
Santa Cruz, CA, US
Julie Keith Work
Senior Director, Customer Support and Success @ (November 2021 - Present)
Senior Director, Customer Support – Americas and APAC @ (April 2021 - December 2021)
Director, Advanced Customer Support @ (October 2016 - April 2021)
Director, Customer Support @ (November 2015 - September 2016)
Customer Care Manager @ Palace Business Solutions (July 2014 - November 2015)
Director of America's Support @ Meru Networks (May 2012 - November 2013)
Director, Professional and Premium Services @ (August 2010 - July 2011)
Director, America's Technical Assistance and Customer Service @ (October 2007 - August 2010)
Director, Technical Support @ (July 2003 - October 2007)
Manager, Technical Support @ (June 2001 - July 2003)
Sr. Technical Support Engineer @ (April 2000 - June 2001)
Manager, Support and Training @ physicians services (January 1995 - August 1999)
Julie Keith Skills
CRM
Call Centers
Cisco Technologies
Cloud Computing
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Center
Enterprise Software
Firewalls
Go-to-market Strategy
IPS
Key Metrics
Leadership
Managed Services
Management
Network Architecture
Network Security
Networking
Organization
Pre-sales
Professional Services
SaaS
Sales Management
Salesforce.com
Security
Servers
SharePoint
Software as a Service (SaaS)
Solution Selling
TCP/IP
Team Leadership
Team Management
Teamwork
Technical Support
Telecommunications
Training
VPN
Vendor Management
Virtualization
VoIP
Voice over IP (VoIP)
Wireless
Wireless Networking
Customer Relationship Management Crm
Cross Functional Team
Software As A Service Saas
Engineering
Support
Java
Voice Over Ip Voip
Marketing
Microsoft Excel
Cross Functional Team Leadership
Go To Market Strategy
Customer Support
Pre Sales
Services
Public Speaking
Microsoft Office
Strategy
Customer Relationship Management
Software as a Service
Voice Over Ip
Julie Keith Summary
Julie Keith, based in Santa Cruz, CA, US, is currently a Senior Director, Customer Support and Success at Gluware, Inc.. Julie Keith brings experience from previous roles at Delphix, WhiteHat Security and Palace Business Solutions. With a robust skill set that includes CRM, Call Centers, Cisco Technologies, Cloud Computing, Cross-functional Team Leadership and more. Julie Keith has 2 emails and 1 mobile phone numbers on RocketReach.
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