Julia Morales Email & Phone Number
Senior Manager, Digital Workplace Services and Service Management @ Altria
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Julia Morales Location
- Virginia, United States
Julia Morales Work
- 2023 -now Senior Manager, Digital Workplace Services and Service Management @
- 2022 -2023 Senior Manager, IS Transition Services @
- 2019 -2022 Service Delivery Manager - IT Service Management @
- 2017 -2019 Manager, Asset and IT Training @
- 2016 -2017 Configuration Manager and SLM Process Design @
- 2015 -2016 Lead, ITSM Governance and Integration @
- 2012 -2015 IT Business Process Analyst @
- 2010 -2012 Service Asset and Configuration Process Manager @
- 2009 -2010 Change Management Specialist @
Julia Morales Education
- Kaplan University
Bachelor of Science
2011-2014 - Kaplan University
Associates (Accounting)
2007-2009
Julia Morales Skills
- SQL Server Management Studio
- Help Desk Support
- Change Management
- Administration
- Business Process
- BMC Remedy
- Snow License Manager
- Hardware
- ServiceNow
- Leadership
- Asset Management
- Cross Functional Team Leadership
- Analysis
- Technical Support
- Configuration Management
- ITIL
- Spreadsheets
- Lotus Notes
- SharePoint
- Reports
- Service Delivery
- Training
- Requirements Analysis
- Quality Assurance
- Adobe Captivate E Learning
- Project Planning
- Oracle SQL Developer
- Call Center
- Process Engineering
- IT Operations
- Database Queries
- Team Building
- Excel
- Business Process Improvement
- Incident Management
- Service Desk
- Process Improvement
- Customer Service
- Software Documentation
- Web Design
- Visio
- Microsoft Excel
- Project Management
- Problem Management
- Ad Hoc Reporting
- PowerPoint
- Troubleshooting
- IT Service Management
Julia Morales Summary
- Julia Morales, based in Virginia, United States, is currently a Senior Manager, Digital Workplace Services and Service Management at Altria. Julia Morales brings experience from previous roles at Altria and CompuCom. Julia Morales holds a 2011 - 2014 Bachelor of Science @ Kaplan University. With a robust skill set that includes SQL Server Management Studio, Help Desk Support, Change Management, Administration, Business Process and more. Julia Morales has 2 emails and 1 mobile phone numbers on RocketReach.
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