Juan Agudelo Email & Phone Number
Director of Service Operations @ New Era Technology
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Juan Agudelo Location
- Tampa, FL, US
Juan Agudelo Work
- now
- 2021 - now Director of Service Operations @
- 2020 - 2020 Managed Services Service Delivery Manager @
- 2019 - 2020 Global Accounts Receivable Manager @
- 2018 - 2019 Billing and Collections Manager @
- 2018 - 2018 Senior Billing Analyst @
- 2017 - 2018 Senior Project Billing Specialist - Global Business Services @
- 2015 - 2018 Senior Project Billing Specialist - Global Business Services @
- 2010 - 2014 Quality Manager @ Aquarella Hotel
Juan Agudelo Education
- Fundación Universitaria del Area Andina
Bachelor's degree (International Business/Trade/Commerce)
2007 - 2011 - Universidad de La Sabana
International Business
2005 - 2007
Juan Agudelo Skills
- Teamwork
- Shared Services
- Problem Solving
- Team Leadership
- Creative Problem Solving
- Process Improvement
- Strategic Planning
- Business Analysis
- Financial Analysis
- Accounting
- Customer Relationship Management (CRM)
- Continuous Improvement
- Enterprise Resource Planning (ERP)
- Analytical Skills
- Customer Satisfaction
- Service Delivery
- Service-Level Agreements (SLA)
- Key Performance Indicators
- Troubleshooting
- Business Development
- Strategy
- Business Process Improvement
- IT Service Management
- Accounts Receivable (AR)
- Finance
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Customer Service
- Management
- Mediation
- Team Building
- Team Management
- Easily Adaptable
- Leadership
- Communication
- Diplomacy
- Creativity Skills
- Supervisory Skills
- Emotional Intelligence
- Billing Systems
- Billing Solutions
- Ticketing Systems
- Operations
- Collaborative Innovation
- ERP Software
- Performance Metrics
- IT Service Delivery
- Business Strategy
- Process Optimization
Juan Agudelo Summary
- Juan Agudelo, based in Tampa, FL, US, is currently a Director of Service Operations at New Era Technology, US. Juan Agudelo brings experience from previous roles at New Era Technology, US. Juan Agudelo holds a 2007 - 2011 Bachelor's degree in International Business/Trade/Commerce @ Fundación Universitaria del Area Andina. With a robust skill set that includes Teamwork, Shared Services, Problem Solving, Team Leadership, Creative Problem Solving and more. Juan Agudelo has 3 emails and 5 mobile phone numbers on RocketReach.
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Top New Era Technology Employees
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Sean Cheslock
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Tim Brannock
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Sajid Patel
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Noblesville, IN, US
Ashley Evans
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Geraldine Burke
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