Patrick O'Hara Email & Phone Number
Chief Performance Officer @ New Era Technology
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Patrick O'Hara Location
- Scottsdale, AZ, US
Patrick O'Hara Work
- Chief Performance Officer @ (October 2024 - Present)
- Managing Director, Service Delivery @ (January 2024 - September 2024)
- Chief Performance Officer @ (February 2021 - July 2023)
- Senior Consultant, Contacts Center and CX @ (May 2020 - February 2021)
- Chief People Officer @ (October 2016 - January 2020)
- Chief Compliance and Quality Officer @ (August 2014 - October 2016)
- SVP Support and Learning Services @ (June 2012 - August 2014)
- SVP Customer Experience Management @ APAC Customer Services (February 2011 - July 2012)
- VP Continuous Improvement @ (March 2010 - February 2011)
- EVP Risk Management @ Axiant LLC (October 2008 - December 2009)
- Independent Consultant @ CADTEL Systems, Inc. (May 2008 - September 2008)
- SVP Operations Strategic Solutions @ Outsourcing Solutions, Inc. (January 2007 - April 2008)
- SVP Operations Practices, Quality and International @ Outsourcing Solutions, Inc. (April 2005 - December 2006)
- Director of Vendor Management @ (August 2002 - May 2004)
- Director Credit Marketing @ (August 2001 - August 2002)
- Director of Card Operations @ (May 2000 - August 2001)
Patrick O'Hara Education
- University of Arizona
Bachelor of Science in Business Administration (Finance)
1987-1992
Patrick O'Hara Skills
- Call Center
- Customer Satisfaction
- Process Improvement
- Change Management
- Customer Service
- Call Centers
- Business Process
- Recruiting
- Vendor Management
- Customer Experience
- Operations Management
- CRM
- Quality Assurance
- Training
- Cross-functional Team Leadership
- Coaching
- Outsourcing
- Employee Relations
- Team Leadership
- Budgets
- Leadership
- Project Management
- Team Building
- Management
- Strategy
- Product Management
- Finance
- Workforce Management
- Thought Leadership
- Executive Management
- Strategic Planning
- Business Process Improvement
- Team Management
- Forecasting
- Telecommunications
- Account Management
- Program Management
- Financial Services
- Six Sigma
- Performance Management
- Enterprise Software
- Leadership Development
- Analysis
- Networking
- Risk Management
- Business Analysis
- BPO
- SDLC
- Continuous Improvement
- Software Documentation
- Performance
- Cross Functional Team
- Software
- Cross Functional Team Leadership
- Sage
- Optimization
- Process Optimization
Patrick O'Hara Summary
- Patrick O'Hara, based in Scottsdale, AZ, US, is currently a Chief Performance Officer at New Era Technology. Patrick O'Hara brings experience from previous roles at The Northridge Group, EverView and Alltran. Patrick O'Hara holds a 1987 - 1992 Bachelor of Science in Business Administration in Finance @ University of Arizona. With a robust skill set that includes Call Center, Customer Satisfaction, Process Improvement, Change Management, Customer Service and more. Patrick O'Hara has 1 emails and 1 mobile phone numbers on RocketReach.
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