Journeycall specialise in provision of unique, independent and specialist customer contact centre and fulfillment services to the smartcard and public transport industries within the UK and further afield. From management systems development, provision of telesales or customer support to delivery of products and services to customers, Journeycall is committed to constantly meeting and exceeding our clients' needs and expectations of service and price. We were Highly Commended for Supplier Excellence in the Rail Business Awards. We have won a Best in Europe Small Contact Centre award and strive to deliver service excellence with an eye to getting the detail right at all times. Journeycall achieved "One to Watch" status in the prestigious Sunday Times Best Companies 2012 employee engagement survey. Journeycall has also won awards and received commendations in the Talking Tayside and Angus Ambassador annual business recognition competitions. Journeycall issues period Oyster Cards for Transport for London and online National Railcards for the Association of Train Operating Companies. Other clients include Stagecoach Megabus, Chiltern Railways, London Councils, Go-Ahead Group companies and North East Scotland Transport Partnership.. News updates can be found at http://www.journeycall.com/news.htm
| Website | http://www.journeycall.com |
| Revenue | $96.1 million |
| Employees | 55 (13 on RocketReach) |
| Founded | 2003 |
| Phone | +44 1561 376070 |
| Fax | +44 1561 377983 |
| Technologies |
JavaScript
,
HTML
,
PHP
+17 more
(view full list)
|
| Industry | Retail |
| Keywords | Customer Contact Center, Public Transport Solutions, Contact Center Outsourcing, Fulfillment Services, Customer Service Outsourcing, Transport Ticketing, Call Center Management, Outsourced Call Center, Customer Support Services, Transaction Processing, Payment Processing, Back Office Support, Help Desk Services, Technical Support, Customer Care, Contact Center Technology, Omnichannel Support, Multichannel Support |
| Competitors | CVS Health, Concentrix, Teleperformance, Alorica, iQor, Sykes El Salvador, TTEC, Arise, Sitel UK & Ireland, Innovative Contact Solutions Powered by Intouch +35 more (view full list) |
Looking for a particular Journeycall employee's phone or email?
The Journeycall annual revenue was $96.1 million in 2026.
13 people are employed at Journeycall.