Joseph Michael Email & Phone Number
Head of Customer Experience Operations (CX-Ops) @ smplthngs, LLC
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Joseph Michael Location
- Bengaluru, KA, IN
Joseph Michael Work
- 2023 -now Head of Customer Experience Operations (CX-Ops) @
- 2020 -2023 Associate Director- Product Management @
- 2022 -2023 Associate Director - Product Management @
- 2019 -2020 Associate Director - Operations @
- 2017 -2019 Senior Manager- On Demand Lead Generation @
- 2015 -2017 Manager- On Demand Lead Generation @
- 2008 -2015 Head Research Consultant (Operations Manager) @
- 2007 -2008 Operations Manager @ Dexterity Business Analysts
- 2006 -2007 Assistant Manager - Operations @
- 2005 -2005 Team Leader - Operations @ C-Cubed Solutions
- 2003 -2005 Team Leader - Operations @ Aditya Birla Minacs
- 2002 -2003 Customer Service Associate @
- 2000 -2002 Production Supervisor @
- 1999 -2000 Customer Support Officer @ NK Hygiene
- 1998 -1998 Production Trainee @
Joseph Michael Education
- Career Care Institute of Management Studies (CCIMS)
Master of Business Administration (Executive MBA) (HR/IT)
- St.Patricks Industrial Training Institute
National Trade Certificate - NCVT (NATIONAL COUNCIL FOR VOCATIONAL TRAINING) (Electrical, Electronics and Communications Engineering)
- Indira Gandhi National Open University
Bachelor's degree (English Language and Literature, General)
Joseph Michael Skills
- Customer Service
- Team Management
- Supervising
- CRM
- Outsourcing
- Market Research
- Training Delivery
- CATI
- Business Analysis
- Market Intelligence
- Management
- Vendor Management
- Training
- Team Leadership
- Project Planning
- Leadership
- Analysis
- Change Management
- Business Development
- Business Intelligence
- Product Development
- PowerPoint
- Research
- Sales
- Customer Relationship Management Crm
- Analytical Skills
- Customer Relationship Management
Joseph Michael Summary
- Joseph Michael, based in Bengaluru, KA, IN, is currently a Head of Customer Experience Operations (CX-Ops) at B2B IQ. Joseph Michael brings experience from previous roles at Anteriad and Anteriad (form. True Influence). Joseph Michael holds a Master of Business Administration (Executive MBA) in HR/IT @ Career Care Institute of Management Studies (CCIMS). With a robust skill set that includes Customer Service, Team Management, Supervising, CRM, Outsourcing and more. Joseph Michael has 2 emails and 1 mobile phone numbers on RocketReach.
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