Jonathan Coscia Email & Phone Number
Senior Vice President of Customer Service @ Mediacom Communications
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Jonathan Coscia Location
- Milford, PA, US
Jonathan Coscia Work
- 2008 -now Senior Vice President of Customer Service @
- 2007 -2008 Sr. Director of Process Improvement @
- 2007 -2007 Project Manager @
- 2006 -2007 Project Manager @ BusinessEdge Consulting
- 2005 -2007 Sr Consultant @
- 1999 -2004 Customer Care Manager @ Adelphia Communications
Jonathan Coscia Education
- State University of New York at Stony Brook
Bachelor of Applied Science (B.A.Sc.) (Business Administration and Management, General)
1993-1997 - SUNY Geneseo 1994-1995
Jonathan Coscia Skills
- Process Improvement
- Customer Service
- Call Centers
- Telecommunications
- Customer Experience
- Strategic Partnerships
- Account Management
- Cross-functional Team Leadership
- Strategy
- Vendor Management
- CRM
- VoIP
- Call Center
- Wireless
- Solution Selling
- Program Management
- Customer Satisfaction
- Managed Services
- Product Management
- Integration
- Business Analysis
- Customer Retention
- Budgets
- Unified Communications
- Telephony
- Public Speaking
- Broadband
- Business Development
- Engineering
- Microsoft Office
- Microsoft Word
- Contact Centers
- Cross Functional Team Leadership
- Management
- Mobile Devices
- Cloud Computing
Jonathan Coscia Summary
- Jonathan Coscia, based in Milford, PA, US, is currently a Senior Vice President of Customer Service at Mediacom Communications. Jonathan Coscia brings experience from previous roles at Mediacom Communications, BusinessEdge Solutions, BusinessEdge Consulting and Hitachi Consulting. Jonathan Coscia holds a 1993 - 1997 Bachelor of Applied Science (B.A.Sc.) in Business Administration and Management, General @ State University of New York at Stony Brook. With a robust skill set that includes Process Improvement, Customer Service, Call Centers, Telecommunications, Customer Experience and more. Jonathan Coscia has 1 emails and 3 mobile phone numbers on RocketReach.
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