Senior Director of Field Support @ (October 2012 - October 2015)
Director of Field Support @ (May 2007 - August 2012)
Vice President of Operations @ (May 2003 - August 2006)
Director of Business Operations @ (December 1997 - March 2003)
Credit and Collection Manager @ (December 1992 - December 1997)
Credit and Collections Supervisor @ (January 1989 - January 1992)
Credit and Collections Clerk @ (January 1987 - January 1989)
Customer Service Representative @ (January 1985 - January 1987)
Sheila Hall Education
Austin Community College
Business Management
1994-1995
Sheila Hall Skills
Account Management
Broadband
Budgets
Business Process Improvement
CRM
Cable Television
Call Center
Call Centers
Cash Management
Change Management
Coaching
Competitive Analysis
Continuous Improvement
Contract Negotiation
Cost Reduction/Avoidance
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
DOCSIS
Direct Sales
Ethernet
Executive Management
Forecasting
IPTV
Leadership
Managed Services
Management
Metrics
Operational Excellence
Operations Management
P&L Management
Process Improvement
Product Marketing
Program Management
Project Management
Recruiting
Sales Management
Sales Operations
Strategic Partnerships
Strategic Planning
Team Building
Team Leadership
Telecommunications
Telephony
Training
VOD
Vendor Management
Wireless
Microsoft Office
Cross Functional Team Leadership
Business Development
Microsoft Word
Cross Functional Team
Microsoft Excel
Strategy
Business Process
Communications
Sheila Hall Summary
Sheila Hall, based in San Marcos, TX, US, is currently a VP Technical Operations at Mediacom Communications. Sheila Hall brings experience from previous roles at Mediacom Communications and Time Warner Cable. Sheila Hall holds a 1994 - 1995 Business Management @ Austin Community College. With a robust skill set that includes Account Management, Broadband, Budgets, Business Process Improvement, CRM and more. Sheila Hall has 2 emails and 3 mobile phone numbers on RocketReach.
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