Jon Hurd Email & Phone Number
Service Desk Analyst II @ UDT
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Jon Hurd Location
- Tulsa, OK, US
Jon Hurd Work
- Service Desk Analyst II @ (February 2026 - Present)
- IT Operations Manager @ (March 2024 - February 2026)
- Operations Manager @ (December 2023 - March 2024)
- Systems Operations Trainer @ (September 2022 - December 2023)
- xDR | Go-to-Market Advisor @ (May 2022 - September 2022)
- Technician Lead and Training Manager @ (September 2020 - May 2022)
- Targeted Sales Agent @ (August 2019 - August 2020)
- Inside Sales Lead @ (March 2018 - August 2019)
- Inside Sales Representative @ (March 2016 - March 2018)
- Sales Associate @ (January 2015 - January 2016)
- Door to Door Salesperson @ Renewal by Andersen of Atlanta, Austin, Dallas, Oklahoma City and Tulsa (July 2014 - December 2014)
Jon Hurd Education
- Western Governors University
Bachelor of Science - BS (Information Technology)
2024-2027
Jon Hurd Skills
- 8x8
- 8x8 Contact Center
- Attention to Detail
- Auditing
- Business Process Improvement
- Chat
- Cold Calling
- Computer Software Training
- Contact Centers
- Customer Onboarding
- Customer Retention
- Customer Service
- Cybersecurity Operations
- Dispatching
- Employee Training
- Evaluations
- Genesys
- Google Suite
- Help Desk Support
- HubSpot
- IT Operations Management
- IT Service Management
- Inside Sales
- Interactive Training
- Job Scheduling
- LAN-WAN
- Microsoft Azure
- Microsoft Office
- Microsoft PowerPoint
- Network Infrastructure
- New Hires
- Onboarding
- Organization Skills
- Presentation Skills
- Presentations
- Process Flow Charts
- Process Mapping
- Process improvment
- Product Training
- Professional Services Automation
- Project Management
- Qualitative Research
- Quality Assurance
- Quality Assurance Audits
- RMM
- SAP CRM
- Sales
- Salesforce.com
- Slack
- Standard Operating Procedure (SOP)
- System Administration
- Systems Analysis
- Train the Trainer
- Training
- Training & Development
- Training Delivery
- Training Management
- Training Plans
- Troubleshooting
- Video Conferencing
- Canvassing
- Door to Door
- Sales Process
Jon Hurd Summary
- Jon Hurd, based in Tulsa, OK, US, is currently a Service Desk Analyst II at UDT. Jon Hurd brings experience from previous roles at AAA Glass and Mirror of Oklahoma, The National Society of Leadership and Success and The Pipeline Group. Jon Hurd holds a 2024 - 2027 Bachelor of Science - BS in Information Technology @ Western Governors University. With a robust skill set that includes 8x8, 8x8 Contact Center, Attention to Detail, Auditing, Business Process Improvement and more. Jon Hurd has 1 emails and 1 mobile phone numbers on RocketReach.
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