Fractional Consultant - CX and RevOps (Contract) @ Nucleus Security
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Jon F Location
Jacksonville, FL, US
Jon F Work
2026 -now Fractional Consultant - CX and RevOps (Contract) @
2023 -2026 VP of CX Operations @
2022 -2023 VP of Customer Experience @
2021 -2022 Director of Customer Experience @
2025 -now Founder and Operator @
2020 -2021 Head of Support and Success @
2019 -2020 Head of Support and Success @
2018 -2019 Senior Support Engineer @
2016 -2018 Software Engineer @
2013 -2016 Desktop Engineer @
2011 -2012 Desktop Support Analyst @
Jon F Education
University of North Florida
(Political Science - International Relations)
2005-2012
Jon F Skills
Customer Success
Software as a Service (SaaS)
Startups
Management
Cybersecurity
IT Operations
Unity
Technical Support
Solution Engineering
Information Technology
Software Development Life Cycle (SDLC)
Agile Methodologies
Release Management
Troubleshooting
System Deployment
IT Service Management
Software Documentation
Incident Management
IT Management
Business Analysis
C#
Vendor Management
System Administration
Computer Hardware
JavaScript
Python
Active Directory
Microsoft Exchange
Windows Server
Windows
SCCM
Group Policy
Powershell
JIRA
Customer Service
Software Deployment
Help Desk Support
Networking
DevOps
Patch Management
Blackberry Enterprise Server
Windows XP Pro
Microsoft Deployment Toolkit Mdt
AutoCAD
Object Oriented Design
Data Center
Access
Software Development
Team Foundation Server Tfs
Citrix
Network Administration
Disaster Recovery
Printers
Windows Scripting
Desktop Deployment
VPN
Software Development Life Cycle Sdlc
Windows 7
Operating Systems
Technician
DHCP
Windows Vista
Windows XP
Windows Registry
SharePoint
Remote Desktop
Systems Analyst
Scrum
Microsoft Office
Software Installation
ShoreTel
Servers
BMC Remedy
Jon F Summary
Jon F, based in Jacksonville, FL, US, is currently a Fractional Consultant - CX and RevOps (Contract) at Nucleus Security. Jon F brings experience from previous roles at Nucleus Security and Simpatico Sim Shop. Jon F holds a 2005 - 2012 University of North Florida. With a robust skill set that includes Customer Success, Software as a Service (SaaS), Startups, Management, Cybersecurity and more. Jon F has 3 emails and 2 mobile phone numbers on RocketReach.
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