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Johnny Tomasi Location
Stamford, CT, US
Johnny Tomasi Work
Director of Owned Media Marketing, Digital Programs and Customer Experience (CX) @ (March 2020 - Present)
Director of Marketing, Digital Programs and Customer Experience @ (April 2020 - Present)
Product Business Owner: Support, Search and Seo @ (June 2018 - April 2020)
Director, Online Support @ (September 2016 - June 2018)
Senior Manager, Online Support @ (June 2015 - August 2016)
Business Integration Analyst @ (June 2013 - June 2015)
Senior Director Communications @ (July 2006 - April 2012)
Director, Communications, Ecare and Tools @ (March 2002 - July 2006)
Senior Manager, Quality and Communications @
Call Center Operations and Quality Assurance Manager @ (August 1995 - January 2000)
Call Center Operations and Quality Assurance Supervisor @ (October 1990 - August 1995)
Financial Services Representative @ (May 1990 - September 1991)
Johnny Tomasi Education
University of Texas at San Antonio
(Biology)
1995-1997
Seminole College
Associate of Arts (General Studies)
1991-1994
Johnny Tomasi Skills
Leadership
Customer Experience
Enterprise Content Management
Team Building
Customer Relationship Management Crm
E Commerce
Web Content Management
Virtual Teams
Salesforce.com
Call Center
Content Management
Web Content
Broadband
Web Design
Data Analysis
Telecommunications
Business Integration
Corporate Communications
System Administration
Team Leadership
Process Improvement
Quality Assurance
Strategic Planning
Content Strategy
User Acceptance Testing
Contact Centers
Internal Communications
Cross Functional Team Leadership
Training
Customer Service
Enterprise Software
Customer Support
A/B testing
Business Process Improvement
Management
User Interface Design
Project Management
Knowledge Management
Call Centers
Customer Service Operations
Creative Problem Solving
CRM
Customer Relationship Management
Johnny Tomasi Summary
Johnny Tomasi, based in Stamford, CT, US, is currently a Director of Owned Media Marketing, Digital Programs and Customer Experience (CX) at Charter Communications. Johnny Tomasi brings experience from previous roles at Semrush and Charter Communications. Johnny Tomasi holds a 1995 - 1997 University of Texas at San Antonio. With a robust skill set that includes Leadership, Customer Experience, Enterprise Content Management, Team Building, Customer Relationship Management Crm and more. Johnny Tomasi has 4 emails and 2 mobile phone numbers on RocketReach.
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