Technical Support Representative - DELL ACCOUNT @ eTelecare Global Solutions (April 2007 - September 2007)
IT – Technical Support @ Surfast Enterprises Company (February 2003 - April 2004)
IT Technical Support @ E-Business (June 2000 - April 2001)
John Vanta Education
University of Perpetual Help System DALTA
B.S. in Computer Science (B.S. in Computer Science, IT and Programming)
2000-2007
University of Perpetual Help System DALTA
BC Computer Science (BC Computer Science, Computer Science)
1996-2007
John Vanta Skills
Incident Management
Microsoft Excel
Service Assurance
Customer Service
Customer Experience
Team Management
Computer Network Operations
Troubleshooting
Switches
Call Centers
Service Delivery
Sla
Cisco Technologies
Telecommunications
Technical Support
John Vanta Summary
John Vanta, based in Valenzuela, NCR, PH, is currently a Service Assurance Manager at HCLTech. John Vanta brings experience from previous roles at Verizon, Verizon Enterprise and Sutherland Global Services. John Vanta holds a 2000 - 2007 B.S. in Computer Science in B.S. in Computer Science, IT and Programming @ University of Perpetual Help System DALTA. With a robust skill set that includes Incident Management, Microsoft Excel, Service Assurance, Customer Service, Customer Experience and more. John Vanta has 3 emails on RocketReach.
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