John Pickett Email
Senior VOC Manager @ OSB Group
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John Pickett Location
- England, United Kingdom
John Pickett Work
- 2025 -now Senior VOC Manager @
- 2024 -2025 CX Net Promoter System Design Lead @
- 2023 -2023 Group Marketing Research and Insight Manager @
- 2021 -2022 Senior Insight Manager (Customer Experience) @
- 2021 -2021 CX Business Insight Lead @
- 2016 -2021 Customer Experience and Insight Planning Lead @
- 2014 -2016 Market Insight and Research Lead @
- 2014 -2014 NPS and Insight Lead @
- 2013 -2014 Head of Consumer Insight @
- 2010 -2013 Head of Insight @
- 2008 -2010 Head of Customer Insight @
- 2007 -2008 Interim Head of Insight roles @
- 2006 -2007 Associate Director @ Holden Pearmain (Market Research Agency)
- 2000 -2006 Head of Market and Media Research @
- 1998 -2000 Market Research Manager @
John Pickett Education
- University of Essex
John Pickett Skills
- Consumer Insight
- Market Research
- Net Promoter System
- Brand Development
- Segmentation
- Proposition Development
- Qualitative Research
- Quantitative Research
- Project Management
- NPD
- Product Engineering
- Advertising Effectiveness
- Social Media Measurement
- Web Development
- Customer Satisfaction
- Customer Retention
- Customer Conversion
- Campaign Evaluation
- Pricing
- Price Optimization
- Strategic Development
- Market Analysis
- In House Qual & Quant
- Mystery Shopping
- Customer Acquisition
- Market Intelligence
- Social Media
- Public Speaking
- Sales
- In House Qual And Quant
- Marketing Communications
- Change Management
- Project Planning
John Pickett Summary
- John Pickett, based in England, United Kingdom, is currently a Senior VOC Manager at OSB Group. John Pickett brings experience from previous roles at HSBC, Hiscox, John Lewis Partnership and Toyota (GB) plc. John Pickett holds a University of Essex. With a robust skill set that includes Consumer Insight, Market Research, Net Promoter System, Brand Development, Segmentation and more. John Pickett has 2 emails on RocketReach.
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Top OSB Group Employees
Tom Dobson
Head of Credit Risk
United Kingdom
Mike Newman
IT Transformation Director
Goodnestone, GB
Rob Sherwood-Smith
Head of IT Service Operations
Telford, GB
Natasha Rupniak
Head of Data Transformation
Telford, GB
Matt Harvey
Head of FP and A Transformation
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