John Jang Email & Phone Number
Sr. Manager, CCaaS and AI Agent Assist and Oracle Cloud Infrastructure (OCI) @ Oracle
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John Jang Location
- Wesley Chapel, FL, US
John Jang Work
- 2023 -now Sr. Manager, CCaaS and AI Agent Assist and Oracle Cloud Infrastructure (OCI) @
- 2019 -2023 Director, Software Engineering (Digital Program Management) @
- 2014 -2019 Lead, Omni-Channel Journey Management @
- 2006 -2014 Sr. Principal Consultant, PS North America @
- 2002 -2006 Project Delivery Manager @
John Jang Skills
- Genesys
- CTI
- IVR
- SIP
- Solution Architecture
- Call Center
- VoIP
- Professional Services
- Routing
- Telecommunications
- Solution Design
- Architecture
- Workforce Management
- Pre-sales
- Agile Methodologies
- Business Analysis
- Software Development
- Microsoft Excel
- Pre Sales
John Jang Summary
- John Jang, based in Wesley Chapel, FL, US, is currently a Sr. Manager, CCaaS and AI Agent Assist and Oracle Cloud Infrastructure (OCI) at Oracle. John Jang brings experience from previous roles at UnitedHealth Group, Genesys and iGATE Global Solutions. With a robust skill set that includes Genesys, CTI, IVR, SIP, Solution Architecture and more. John Jang has 2 emails and 2 mobile phone numbers on RocketReach.
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