John Cxad Email

Head of Customer Retention @ PhoneWatch

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John Cxad Location

Ireland

John Cxad Work

2023 - now Head of Customer Retention @ PhoneWatch
2014 - now Head of Customer Services @ PhoneWatch
2013 - 2014 Eircom CSS Call Centre Operations Manager @ Firstsource

2013 - 2013 Mobile Call Centre Operations Manager( Seconded to Eircom) @ Firstsource
2012 - 2013 Customer Insight Manager @ Firstsource
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John Cxad Education

The CX Academy
Professional Diploma in CX (Customer Experience)
2019 - 2020
The CX Academy
Professional Certificate in CX (Customer Experience)
2019 - 2019
IICP College
Certificate in Integrative Counselling and Psychotherapeutic Studies Hetac Level 6 (Counseling Psychology)
2013 - 2013

John Cxad Skills

Telecommunications
Call Centers
BPO

Outsourcing
Contact Centers
Workforce Management
Customer Experience
Mobile Devices
Team Leadership
Team Management

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John Cxad Summary

John Cxad, based in Ireland, is currently a Head of Customer Retention at PhoneWatch. John Cxad brings experience from previous roles at PhoneWatch and Firstsource Solutions Limited. John Cxad holds a 2019 - 2020 Professional Diploma in CX in Customer Experience @ The CX Academy. With a robust skill set that includes Telecommunications, Call Centers, BPO, Outsourcing, Contact Centers and more. John Cxad has 1 emails on RocketReach.

John Cxad Emails

Found 1 emails

@phonewatch.ie

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John Cxad

Head of Customer Retention at PhoneWatch

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