2019 -
now Collections Manager, Residential and SMB @
2013 -
2019 Field Collections Vendor Management @
2012 -
2013 Director of Payment Services - Midwest @ Time Warner Cable
2005 -
2012 Director of Operations @
2005 -
2012 Adjunct Faculty @
2002 -
2005 Managing Director @ NCO Group
2000 -
2002 Manager of Process Reengineering @
1998 -
2000 Director of Collections @
1990 -
1998 Portfolio Control Manager @
John Cumbo Education
Malone University
MBA
1996
-
1997
Malone University
John Cumbo Skills
Six Sigma
Operations Management
Process Improvement
Call Center
Customer Service
Team Building
Customer Relations
Problem Solving
Performance Management
Accounts Receivable
Coaching
Change Management
Team Leadership
Budgeting
Compliance
Continuous Improvement
Budgets
Call Centers
Executive Management
Forecasting
Leadership
Management
Risk Management
Strategic Planning
Training
Vendor Management
Business Process Improvement
Services
Payment Services
Microsoft Office
Financial Services
Performance
Public Speaking
Engineering
John Cumbo Summary
John Cumbo, based in Columbus, OH, US, is currently a Collections Manager, Residential and SMB at Charter Communications. John Cumbo brings experience from previous roles at Charter Communications, Time Warner Cable, Receivable Management Services and Indiana Wesleyan University. John Cumbo holds a 1996 - 1997 MBA @ Malone University. With a robust skill set that includes Six Sigma, Operations Management, Process Improvement, Call Center, Customer Service and more. John Cumbo has 3 emails and 2 mobile phone numbers on RocketReach.
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