Commercial Accounts- Socal @ (January 2001 - December 2017)
Sales @ (April 1997 - December 2000)
Certified Kitchen Designer Nkba @ J Capone Consulting and Design (January 1993 - December 1997)
Sales @ Fieldcrest Cabinets (February 1993 - October 1996)
Vice President Operations @ (June 1981 - March 1993)
John Capone Education
California State University - Fullerton
(Business)
John Capone Skills
Call Center
ACD
Workforce Management
IVR
Unified Communications
Automated Dialing
Call and Screen Recording
Contact Centers
Telecommunications
Cloud Computing
Channel
Call Centers
Management
Selling
Solution Selling
CRM
Sales Operations
Telephony
Business Development
Customer Experience
Sales
Analytics
Speech Analytics
Process Automation
Enterprise Software
Professional Services
Managed Services
Business Process
Strategic Partnerships
Salesforce.com
Channel Partners
Customer Satisfaction
Lead Generation
VoIP
Go-to-market Strategy
Direct Sales
Sales Process
Software Industry
Consulting
Account Management
Customer Retention
Vendor Management
Sales Presentations
Partner Management
Pre-sales
SIP
SaaS
Go to Market Strategy
Partnerships
Software
Software as a Service Saas
Project Management
Customer Relationship Management Crm
Voice Over Ip Voip
Team Building
Pre Sales
Design for Web
Strategic Planning
Design for Print
Customer Relationship Management
Software as a Service
Voice Over Ip
John Capone Summary
John Capone, based in Irvine, CA, US, is currently a Enterprise Accounts- Financial Services at Genesys. John Capone brings experience from previous roles at Genesys, Nokia, J Capone Consulting and Design and Fieldcrest Cabinets. John Capone holds a California State University - Fullerton. With a robust skill set that includes Call Center, ACD, Workforce Management, IVR, Unified Communications and more. John Capone has 1 emails and 3 mobile phone numbers on RocketReach.
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