Johan Castillo Email & Phone Number
Technical Support Engineer @ WorkSmart
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Johan Castillo Location
- Benson, NC, US
Johan Castillo Work
- 2021 -now Technical Support Engineer @
- 2019 -2023 Technical Support and implementation specialist @
- 2018 -2019 IT Analyst @
- 2017 -2018 IT Security Intern @ Duke University
- 2013 -2018 Fleet Manager @ FedEx Ground
- 2012 -2013 Quality Assurance @
- 2011 -2012 Technical support @
Johan Castillo Education
- Western Governors University 2020-2022
- ECPI University 2016-2018
Johan Castillo Skills
- Transport Layer Security (TLS)
- Computer Science
- Secure Shell (SSH)
- Account Management
- Service Desk
- Virtual Desktop Infrastructure
- Role-Based Access Control (RBAC)
- Patch Management
- Local Area Network (LAN)
- Veeam Backup & Replication
- Mobile Device Management
- Microsoft Intune
- Printers
- Software Configuration Management
- Desktop Imaging
- Office 365
- VMware
- Windows Server
- Hyper-V
- Firewalls
- Incident Management
- Active Directory
- Root Cause
- Client Relations
- Customer Communication
- Multitasking
- Microsoft Products
- Resolving Issues
- Skilled Multi-tasker
- Communication
- Network Security
- Written Communication
- Multi-factor Authentication
- Interpersonal Skills
- Digital Authentication
- Customer Service
- Customer Satisfaction
- Teamwork
- Team Leadership
- Team Management
- Critical Thinking
- Computer Hardware
- Troubleshooting
- Technical Support
- Management
- Leadership
- Networking
- Windows
- Problem Solving
- Quality Assurance
- Time Management
- Process Flow Documentation
- Procedures Documentation
- Operating Systems
- Standard Operating Procedure (SOP)
- End User Training
- Customer Support
Johan Castillo Summary
- Johan Castillo, based in Benson, NC, US, is currently a Technical Support Engineer at WorkSmart. Johan Castillo brings experience from previous roles at SupplyPoint , HCL Technologies, Duke University and FedEx Ground. Johan Castillo holds a 2020 - 2022 Western Governors University. With a robust skill set that includes Transport Layer Security (TLS), Computer Science, Secure Shell (SSH), Account Management, Service Desk and more. Johan Castillo has 1 emails and 1 mobile phone numbers on RocketReach.
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