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Joel Willard Location
Orlando, FL, US
Joel Willard Work
2004 -now Manager, SMB Retention @
2001 -2003 Techncial Support Level II @
1992 -2000 Receiving Supervisor @
Joel Willard Education
Noncommissioned Officers School Ft. Lewis, WA.
Advanced Leadership (Military Science, Leadership and Operational Art)
1987-1988
Edward H White High School
High School (General Studies)
1982-1983
Joel Willard Skills
Technical Support
Telecommunications
Process Improvement
Call Centers
Troubleshooting
VoIP
Networking
Telephony
Leadership
Computer Network Operations
Network Design
Customer Service
Switches
Customer Satisfaction
T1
IP
Lean Six Sigma
TCP/IP
Management
Wireless
Computer Hardware
Network Administration
Avaya
Vendor Management
Data Center
IT Management
Active Directory
Broadband
LAN-WAN
Windows
BMC Remedy
Network Security
Cisco Technologies
Integration
System Administration
Avaya IP Telephony
Wireless Networking
Ethernet
MPLS
SIP Trunking
Remedy Ticketing System
Software Documentation
OMSe
CMS
Network Architecture
HTML
Avaya Communication Manager
Wireless Technologies
Contact Centers
Voice over IP (VoIP)
Information Technology
Distribution
Technology
CSS Javascript
Solutions
Support
Broadband Networks
Voice Over Ip Voip
Router Configuration
House
Services
Lan Wan
Voice Over Ip
Joel Willard Summary
Joel Willard, based in Orlando, FL, US, is currently a Manager, SMB Retention at Charter Communications. Joel Willard brings experience from previous roles at Volaris and Publix. Joel Willard holds a 1987 - 1988 Advanced Leadership in Military Science, Leadership and Operational Art @ Noncommissioned Officers School Ft. Lewis, WA.. With a robust skill set that includes Technical Support, Telecommunications, Process Improvement, Call Centers, Troubleshooting and more. Joel Willard has 3 emails and 2 mobile phone numbers on RocketReach.
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