Joe Shen Email & Phone Number
Senior Support Operations Manager @ Apollo.io
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Joe Shen Location
- Honolulu, HI, US
Joe Shen Work
- Senior Support Operations Manager @ (March 2024 - Present)
- Advisor @ (October 2023 - Present)
- Senior Global Revenue Operations Manager @ (July 2022 - August 2023)
- Senior Global Support Operations Manager @ (August 2018 - July 2022)
- Global Support Operations Manager @ (November 2017 - August 2018)
- Senior Business Analyst @ (March 2016 - November 2017)
- Senior Manager of Quality Excellence @ (May 2014 - February 2016)
- Field Operations Manager @ (October 2012 - April 2014)
- Field Operations Supervisor @ (April 2011 - October 2012)
Joe Shen Education
- San Francisco State University, Lam Family College of Business
BS Business Administration
- University of California, Davis
Joe Shen Skills
- Business Insights
- Go-to-Market Strategy
- Product Design
- Feature Prioritization
- Software Quality Assurance
- Copywriting
- Technology Sales
- Communication
- Quality Management
- Key Performance Indicators
- Operations Management
- Vendor Management
- Continuous Process Improvement
- Knowledge Management
- Contact Centers
- Contact Center Technology
- Customer Service
- Salesforce.com
- Management
- Account Management
- CRM
- Customer Relationship Management (CRM)
- Marketing
- Troubleshooting
- Social Media Marketing
- Start-ups
- Sales
- SaaS
- Microsoft Office
- Training
- Team Leadership
- Leadership
- Strategic Partnerships
- Team Building
- Microsoft Excel
- Salesforce.com Administration
- Customer Relationship Management Crm
- Start Ups
- Testing
- Customer Relationship Management
Joe Shen Summary
- Joe Shen, based in Honolulu, HI, US, is currently a Senior Support Operations Manager at Apollo.io. Joe Shen brings experience from previous roles at Channel Talk and OpenTable. Joe Shen holds a BS Business Administration @ San Francisco State University, Lam Family College of Business. With a robust skill set that includes Business Insights, Go-to-Market Strategy, Product Design, Feature Prioritization, Software Quality Assurance and more. Joe Shen has 2 emails and 1 mobile phone numbers on RocketReach.
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